PowerVault: Tape drives and library error codes and links

Summary: This page lists support articles to manage Tape Libraries (TL1000, TL2000, and so on) and troubleshoot them upon failure (drive cannot be ejected from the library)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Table of content - Tape Libraries FAQ and Management

LTO Tape Library and Drives: Frequent Asked Questions

How to use the IBM® Total Storage Diagnostic (ITDT) tool

Troubleshooting Steps for Ejecting Stuck Tapes and Media from PowerVault Libraries


LTO Error code table
 

SCD Code Description
0 No Error. Ran successfully.
1 Cooling problem.
2 5V dc power problem. Tape drive detected that the Drive Power Supply is approaching the specified voltage limit (drive is still operating) or is outside the specified voltage range (drive is not operating).
3 Tape drive determined that a microcode error occurred.
4 Microcode or tape drive problem. Tape drive determined that a microcode or tape drive hardware failure occurred.
5 Tape drive problem. Tape drive determined that a hardware failure occurred.
6 Tape drive or media error. Tape drive determined that an error occurred, but it cannot isolate the error due to faulty hardware or to the tape cartridge.
7 Media error.
8 Tape drive, SCSI bus or fiber channel error.
9 Tape drive or RS-422 error.
A Tape drive hardware problem.
B No error or message is assigned.
C Tape drive needs to be cleaned.
D No error or message is assigned.
= The Unload button on the drive was pushed in and did not release.

 

Affected Products

PowerVault 114X Tape Rack Enclosure, PowerVault LTO7, PowerVault LTO8, PowerVault LTO9, PowerVault TL2000, PowerVault TL4000, PowerVault TL1000
Article Properties
Article Number: 000141117
Article Type: How To
Last Modified: 16 Apr 2025
Version:  6
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