Alienware Update、Dell Update 和 Dell Command Update 無法檢查更新
Summary: 深入瞭解使用 Alienware Update、Dell Update 或 Dell Command Update 時的更新錯誤。
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Symptoms
在 Alienware Update、Dell Update 或 Dell Command Update 中按一下「檢查更新」後，出現下列錯誤：
"Unable to retrieve system inventory information"下圖顯示了該消息的範例：
Cause
發生這種情況是因為軟體的一個整體元件在完成桌面掃描時遇到問題。
Resolution
Affected Products
Alienware Update, Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series
, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Fixed Workstations, Mobile Workstations, Dell Command | Update, Dell Update
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Article Properties
Article Number: 000185515
Article Type: Solution
Last Modified: 11 May 2026
Version: 6
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