How to Cancel Consumer Subscription Support Services

Summary: Learn how to cancel Dell consumer subscription support services such as Premium Support. Follow simple steps to end your subscription.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Check out other resources

Instructions

Note: Screenshots are provided in English but the experience is localized as per your current location.

Cancel Subscription Using Dell Account

Go to Dell Account page. Click the Sign In button to sign into your Dell Account using the email address used at the time of the purchase of the Dell Product or your Dell Account email address and password. For questions about creating or updating a My Account login, see the My Account FAQs.
Once you log in to the Dell Account, the home page displays a dashboard of products and services purchased, Account details, Rewards, and so on. Click Subscriptions from the left panel.
Click Manage Subscriptions and then click View.
The dashboard displays the hardware and software subscriptions purchased on your Dell Products.
Click the Action button on the Consumer Subscription Services which needs cancellation, and then click Manage Subscriptions. You can also click Consumer Subscription Services.
Subscription detail of your Dell Product is displayed. Click the Update/Cancel button.
The subscription product details page displays the subscription service details, Service tag, bill plan of your Dell Product. Click the Cancel button to cancel the Subscription.

Note: The cancel button is displayed only if the subscription is eligible for cancellation. If the subscription has been previously cancelled, the Cancel button is not shown.