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Article Number: 000167233


The dpaagent command generates ‘error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory’

Article Content


Symptoms



Any syntax of the dpaagent command (see example bellow) complains on cannot open library  libssl.so.1.0.0 
 
root@DpaDatastore home]# /opt/emc/dpa/agent/bin/dpaagent -i
/opt/emc/dpa/agent/bin/dpaagent: error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory
 
 
Reviewing configuration/logs files, all look good
 
From the install logs that particular library was installed successfully:
Install File:             /opt/emc/dpa/agent/lib/libssl.so.1.0.0
                          Status: SUCCESSFUL
 
And confirmed that library is there:
[root@DpaDatastore lib]#  ls -ls | egrep libssl*
1900 -rwxrwxr-x. 1 root root  1941909 Dec 13  2016 libssl.so.1.0.0
 
Also from dpa.config file the library path is correct:
BASE=/opt/emc/dpa/agent
# Setup Library Path
LD_LIBRARY_PATH=$BASE/lib:$AGENT_ORACLE_CLIENT_PATH
export LD_LIBRARY_PATH

Cause

The dpaagent command needs the LD_LIBRARY_PATH and for some reason it is not setup in the environment.

Resolution

Either use environment variable LD_LIBRARY_PATH before start agent:
export LD_LIBRARY_PATH=/opt/emc/dpa/agent/lib
 
OR
 
Add the dpa.config file which contains that environment variable to the profile:
. /opt/emc/dpa/agent/etc/dpa.config
 

Contact Dell EMC DPA technical support team for more details.

Article Properties


Last Published Date

20 Nov 2020

Version

2

Article Type

Solution