Symptoms
Any syntax of the dpaagent command (see example bellow) complains on cannot open library libssl.so.1.0.0
root@DpaDatastore home]# /opt/emc/dpa/agent/bin/dpaagent -i
/opt/emc/dpa/agent/bin/dpaagent: error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory
Reviewing configuration/logs files, all look good
From the install logs that particular library was installed successfully:
Install File: /opt/emc/dpa/agent/lib/libssl.so.1.0.0
Status: SUCCESSFUL
And confirmed that library is there:
[root@DpaDatastore lib]# ls -ls | egrep libssl*
1900 -rwxrwxr-x. 1 root root 1941909 Dec 13 2016 libssl.so.1.0.0
Also from dpa.config file the library path is correct:
BASE=/opt/emc/dpa/agent
# Setup Library Path
LD_LIBRARY_PATH=$BASE/lib:$AGENT_ORACLE_CLIENT_PATH
export LD_LIBRARY_PATH
Cause
The dpaagent command needs the LD_LIBRARY_PATH and for some reason it is not setup in the environment.
Resolution
Either use environment variable LD_LIBRARY_PATH before start agent:
export LD_LIBRARY_PATH=/opt/emc/dpa/agent/lib
OR
Add the dpa.config file which contains that environment variable to the profile:
. /opt/emc/dpa/agent/etc/dpa.config
Contact Dell EMC DPA technical support team for more details.