Article Summary: This article addresses and issue with servers using the PERC H200 failing to boot
Issue:
PERC H200 systems with more than one hard drive, no RAID volumes, and a passive backplane may fail to boot.
A timing issue causes an enumeration problem and the boot device may not be properly mapped.
Issue only occurs if ALL of the following conditions are true:
1. System does not have an expander.
2. Boot device is non-RAID.
3. More than 1 hard drive in configuration.
Note: Issue does NOT occur on a system with an active backplane (i.e., Zooks x16 & Mack 12).
Note: Issue does NOT occur if the boot device is a virtual disk.
Note: Issue does NOT occur if only 1 non-configured hard drive is on the system.
When this failure occurs, the following message will be displayed at POST:
No boot device available.
Current boot mode is set to BIOS
Please ensure compatible bootable media is available.
Use the system setup program to change the boot mode as needed.
Strike F1 to retry boot, F2 for system setup, F11 for BIOS boot manager
Solution:
Reboot again
This problem affects PERC H200 firmware package 7.01.11.00.
Please check dell.com/support for a newer firmware version.
Note: To contain the problem the affected configurations may not be ordered online. Non-RAID + passive backplane (or no backplane) configurations will be shipped with SAS 6/iR controllers.