Mouse Misaligned on Alienware and Dell Gaming Monitors

The mouse is misaligned, meaning the position of the mouse pointer is different from the location where the User interacts with the screen. This might happen in some video games with the following scenario.

In the video game settings:

1. The Resolution is changed, and….
2. The Display Mode is changed from Windowed to Full Screen or the opposite way.

Affected Monitors

• Alienware or Dell Gaming monitors that have a high Dots Per Inch (DPI) (typically 4K monitors).

The mouse misalignment is caused by a scaling mismatch between Windows and some video games (this is NOT a monitor issue).

Override Windows Scaling

A workaround to this behavior is to configure the video game executable binary file for the video game application to override Windows scaling by using the following steps:

Windows 10 and 11

1. Locate the video game executable binary file. For Steam as an example, the default install path for video games is: C:\Program Files (x86)\Steam\steamapps\common
2. Right-click the video game binary and select Properties.
3. Click the Compatibility tab.
   
4. Click Change high DPI settings.
5. Select the Override high DPI scaling behavior checkbox. Ensure that the Application is selected in the drop-down.
   
6. Click OK to close the High DPI settings window. Click OK again to close the Properties window.

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