Article Number: 000124910
All Latitude 2-in-1 Models used in tablet mode with the keyboard folded back, you cannot unlock it using the Ctrl+Alt+Delete keys if Windows interactive login is being used.
This is working as designed, the system must be changed to normal mode and the internal keyboard used to enter Ctrl+Alt+Delete for it to be unlocked.
Latitude 5289 2-in-1, Latitude 3390 2-in-1, Latitude 7350 2-in-1 (End of Life), Latitude 7390 2-in-1, Latitude 5175 2-in-1, Latitude 5179 2-in-1
08 Mar 2024
5
Solution