Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

How to Activate Microsoft 365 Business and Business Premium

Summary: Learn how to activate Microsoft 365 Business or Business Premium purchased from Dell. Find information about how to activate your Microsoft 365 Business Standard or Microsoft 365 Business Premium product. ...

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Have you purchased Microsoft 365 Business Standard or Microsoft 365 Business Premium from Dell? Learn how to set up your tenant domain and activate your Microsoft 365 subscription.


To get started with Microsoft 365 Business or Microsoft 365 Business Premium plans, you need to establish your Tenant Domain using the link found in the domain tenancy collection email from Dell. To learn more about additional support content for Microsoft 365 Business or Business Premium, see the Get Started with Office 365: A Guide.

Cause

If you are trying to activate your Microsoft 365 Home or Personal edition, see the Dell knowledge base How to Find and Activate Microsoft Office 2016, 2019, or 365 on your Dell Computer for more information.

Resolution

Step 1 - Setup your Tenant Domain

  1. Open Domain Tenancy Collection email from Dell. This email is usually titled "ACTION REQUIRED to Complete Your Dell Order: {order number} for Microsoft 365".

    Illustration of domain tenancy collection email from Dell

  2. In the email, click the link Microsoft Domain Details.
  3. To setup your Domain, you can choose to create a new Microsoft Domain or use an existing Microsoft Domain.

    Tenant domain enrollment

  4. Enter the domain name of your choice.
    NOTE: Tenant domain must be in example.onmicrosoft.com format. For more information about which tenant domain to use, contact your IT administrator.

    Tenant domain enrollment questions


Step 2 - Activate Microsoft 365

Once you receive your Microsoft 365 Welcome email from Dell, you can now proceed to activate your Microsoft 365 subscription.

  1. Click Submit to complete the process and receive your Microsoft 365 Welcome email from Dell.

    CSP activate account welcome email from Dell

  2. Visit the Dell Customer Portal page and enter the login credentials.
    NOTE: Your username is found in the welcome email from Dell.
  3. Click Forgot Password to create a new password.

Additional Information

Get Support from Dell's Cloud Concierge Service

Article Properties


Affected Product

Microsoft 365 from Dell

Last Published Date

21 Jan 2022

Version

8

Article Type

Solution