Avamar: Upgrade serveru proxy se nezdaří s chybou při odstraňování serveru proxy
Summary: Nástroji Proxy Deploy Management (PDM) se nepodařilo upgradovat proxy server s chybou "Error deleting proxy".
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Symptoms
Nástroji Proxy Deploy Management (PDM) se nedaří upgradovat server proxy Avamar ze staré verze (7.2) na novou verzi (7.3) a v konzoli hlásí následující chybu:
Error deleting proxy

(Upgrade vyžaduje, aby byl virtuální počítač proxy zapnutý.)
Cause
Protokol Deploy Management (/usr/local/avamar/var/log/vcs/deploymentmanager.log) hlásí tuto chybu a označuje, že problém způsobily disky proxy ve více datových úložištích:
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][ domain.Update# getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ util.VcConnection# close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][ worker.UpdateWorker# run]: Error updating proxy
java.lang.NullPointerException
at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][ worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO [pool-3-thread-6][ worker.TaskWorker# sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
Ukázka disků proxy serveru Avamar umístěných v různých datových úložištích:
Attached Disk : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk : [VMFS-Production-Tier2-70] proxydisk_3.vmdkResolution
Požádejte správce vCenter, aby pro tento proxy virtuální počítač (VM_) provedl vMotion pro úložiště úložiště zcela jiného datového úložiště.
Affected Products
Avamar, Avamar ServerProducts
Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 14 Jul 2026
Version: 10
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