Article Number: 000146879

OptiPlex 7010 & 9020 All-in-One (AIO) Unable to PXE Boot in UEFI Mode

Summary: Steps for getting PXE boot to work on the OptiPlex 7010 & 9020.

Article Content


Unable to PXE Boot in UEFI Mode

OptiPlex 9020 AIO users reported that the UEFI Network Stack check box inside the BIOS would un-check itself after exiting the BIOS. This was preventing the UEFI networking protocols from showing up in the one-time boot menu (Figure 1).

Figure 1

SLN296756_en_US__2icon Note: The OptiPlex 7010 does not have this BIOS option.

Update the System BIOS

Dell engineering has confirmed the issue is resolved by the installation of a BIOS update available from the Dell Support Website, Drivers and Downloads, BIOS section.

  • Dell OptiPlex 9020 AIO System BIOS Version A11 or the most current version.
  • Dell OptiPlex 7010 System BIOS Version A18 or the most current version.

Article Properties

Affected Product

OptiPlex 7010, OptiPlex 9020 All-In-One

Last Published Date

21 Feb 2021



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