Dell SE2722HX Monitor Usage and Troubleshooting Guide
Summary: Learn how to use and troubleshoot issues related to the SE2722HX Monitor.
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Instructions
For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, for example. refer to an expanding section below.
The key features of the Dell SE2722HX monitor are:
- 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
- Supports AMD FreeSynch Technology.
- Supports Dell Display Manager.
- HDMI digital connectivity. (48 Hz to 75 Hz in FreeSynch mode.)
- On-Screen Display (OSD) and both the Power and OSD buttons lock.
- Supports Plug and Play.
- Optimize eye comfort with a flicker-free screen
- Tilt adjustment capable.
- 0.3 W in standby power when in the sleep mode.
- Optimize eye comfort with a flicker-free screen.
- Security Lock slot.
Warning: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
Warning: Do not mount this monitor in vertical orientation due to the risk of damaging the monitor.
This section provides some specifications of the Dell SE2722HX monitor. To learn more about the specifications of Dell SE2722HX monitor, refer to the User's Guide at the Dell Manuals website.
| Panel technology |
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| Maximum resolution |
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| Viewing angle |
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| Contrast ratio |
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| Response time |
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| Color gamut |
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| Color depth |
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| Ports and connectors |
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.
Attaching the stand
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. Refer to the Setting Up the Monitor section in the User's Guide of your Dell SE2722HX monitor.
To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions.
Caution: Do not remove the monitor from the packaging box before attaching the stand.
Note: While the Dell SE2722HX monitor is not very heavy; you should still handle it with extreme care. Remember to keep the screen facing away from you, to avoid accidental scratches or pressure marks to the screen.
Ergonomics
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.
Connecting your monitor to the PC
To connect your Dell SE2722HX monitor to your PC:
- Turn off your PC and disconnect the power cable.
- Connect the HDMI, or VGA cable to the corresponding video or display port on the back of your PC.
- To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article: How do I connect a monitor to a PC?
Dell SE2722HX monitors intended orientation is landscape mode. You would need to fit a third party stand to change the orientation. If you have fitted a third party stand or monitor arm. You should confirm that there is enough clearance for you to rotate the screen without hitting a surface such as the desk, before you attempt rotating your screen to portrait mode. This includes both wall-mounted monitors and monitors on an arm.
Caution: Dell SE2722HX setup must comply to the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and/or cause a safety hazard.
When setting up your Dell SE2722HX monitor, ensure that the monitor front panel buttons are on the bottom right.
Using the Tilt, Swivel, and Vertical Extension
Note: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions.
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 5: Using Tilt on Dell SE2722HX monitor
When mounted on the wall or on a monitor arm, the set-up must comply to the recommended panel orientation and working angle.
Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 (Figure 1) at the bottom of the monitor, on the right-hand side as you face the monitor screen.
Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell SE2722HX monitor.
Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.
Figure 1: Dell SE2722HX Front Panel Buttons
| Button | Function | Description |
|---|---|---|
| Button 1 | Shortcut key for Preset Modes | Use this button to choose from a list of preset color modes. |
| Button 2 | Shortcut key for Brightness and Contrast | Use this button to adjust the brightness and contrast. Minimum is ‘0’ (-). Maximum is ‘100’ (+). |
| Button 3 | Menu | Use the MENU button to launch the On-Screen Display (OSD). |
| Button 4 | Exit | Use this button to exit the OSD main menu. |
| Button 5 | Power On/Off button (with LED indicator). | Solid white light indicates that the monitor is On and fully functional. Blinking white light indicates the power save mode. |
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell SE2722HX monitor to factory default settings, follow these instructions:
- Press Button 3 (Figure 1) on the monitor to enter the On-Screen Display (OSD) Menu.
- Press Button 1 or Button 2 (Figure 2) to highlight Others option in the menu and press Button 3 to select.
- Press Button 1 or Button 2 to highlight Factory Reset option in the menu and press Button 3 to select.
- Press Button 3 to confirm the reset action.
Figure 2: Dell SE2722HX Front Panel Buttons
Figure 3: Factory Reset Screen
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, refer to the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
- No Power - Your computer is not powering ON or showing any signs of power.
- No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.
- No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.
Your Dell SE2722HX Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
- Turn off both your computer and the monitor.
- Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the video cable (VGA, or HDMI) from the back of the computer.
- Turn on the monitor. (If it's working correctly it should identify onscreen that there is no input signal and the Power LED should remain white.)
- Turn off your monitor and reconnect the video cable: then turn on both your computer and the monitor.
- If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.
Your Dell SE2722HX monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.
- Make sure that the screen is clean (no dust particles on the surface of the screen).
- Unplug the video cables from the back of the computer or the monitor. The monitor will now enter self-test mode.
- On the front panel, press and hold Button 4 (Figure 1) on the front panel for four seconds. A menu screen appears.
- Carefully inspect the screen for abnormalities.
- Press Button 1 on the front panel again. The color of the screen changes to red.
- Inspect the display for any abnormalities.
- Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and text screens.
- The test is complete when the text screen appears.
- Press Button 1 to exit the Built-In Self-Test diagnostics.
Note: If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card (GPU) and the computer.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, refer to the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell SE2722HX monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, refer to the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.
| Common Problem | What User Experiences | Possible Solution |
|---|---|---|
| No Video - Power LED Off | No picture |
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| No Video - Power LED On | No picture or no brightness. |
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| Poor Focus | Picture is fuzzy, blurry, or ghosting. |
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| Shaky or Jittery Video | Wavy picture or fine movement. |
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| Missing Pixels | LCD screen has spots. |
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| Stuck-On/Off Pixels | LCD screen has bright spot. |
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| Brightness Problems | Picture too dim or too bright. |
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| Geometric Distortion | Screen not centered correctly. |
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| Horizontal or Vertical Lines | Screen has one or more lines. |
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| Synchronization Problems | Screen is scrambled or appears torn. |
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| Safety-Related Issues | Visible signs of smoke or sparks. |
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| Intermittent Problems | Monitor malfunctions on and off. |
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| Missing Color | Picture does not have color. |
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| Wrong Color | Picture color is not good. |
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| Image Retention from a Static Image Left on the Monitor for a Long Period | Faint shadow from the static image appears on the screen. |
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| Screen image is too small. | Image is centered on screen, but does not fill entire viewing area. |
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| No Input Signal when user controls are pressed. | No picture, the power LED light is white. |
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| The picture does not fill the entire screen. | The picture cannot fill the height or width of the screen. |
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To learn more about how to view or download the User Guides and Manuals for your Dell product. Refer to the Dell knowledge-base article Manuals and Documentation for your Dell Product.
- Dell SE2722HX – User’s Guide
- Dell SE2722HX – Quick Setup Guide
- Dell SE2722HX – Dell Display Manager User’s Guide
Frequently asked questions
Using Windows Display Settings
In Windows 10, Windows 8 or 8.1 and Windows 7:
- For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
- Right-click on the desktop and click Screen Resolution.
- Click the dropdown list of the Screen Resolution and select 1920 x 1080.
- Click OK
Using Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
- Right-click on the desktop and click Nvidia Control Panel.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 1920 x 1080.
- Click Apply.
Using AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
- Right-click on the desktop and click AMD Catalyst Control Center.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 1920 x 1080.
- Click Apply.
Note: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, refer to the Dell knowledge-base article: How do I download and install a device driver?
To reset the Dell SE2722HX Monitor to factory defaults, refer to the Reset to Factory Settings section of this article.
The Dell SE2722HX monitor has two built-in diagnostics that are available:
- Self-Test Feature Check - The self-test feature check on the Dell SE2722HX monitor allows you to check whether the monitor is functioning properly.
- Built-In Self-Test - The Dell SE2722HX monitor has a built-in self-test that helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.
To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell SE2722HX Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell SE2722HX monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.
To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 on the monitor.
For more information about using the On-Screen Display (OSD) menu and different menu options. Refer to the Operating Your Monitor section in the User's Guide of your Dell SE2722HX monitor.
.Additional monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).
- Press Button 3 (Figure 1) on the monitor to enter the On-Screen Display (OSD) Menu.
- Press Button 1 or Button 2 (Figure 2) to highlight Others option in the menu and press Button 3 to select.
- Press Button 1 or Button 2 to highlight Model Number or Firmware Version option in the menu and press Button 3 to select.
- Press Button 3 to exit the OSD menu.
Dell SE2722HX does not support DisplayPort 1.4 connectivity with your PC.
Dell SE2722HX only supports HDMI 1.4 connectivity with your PC.
Your Dell SE2722HX does not have a USB Type-C port. Therefore is cannot support USB Power Delivery, Data, and DisplayPort video signal.
Dell SE2722HX monitor orientation is recommended in landscape mode. This includes any wall-mounted monitors and monitors on a stand. The stand that comes with the monitor does not support portrait mode.
Caution: Dell SE2722HX setup must comply to the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may cause damage over time.
When setting up your Dell SE2722HX monitor, ensure that the monitor front panel buttons are on the bottom right.
Using the Tilt Extension
Note: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions.
With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
Figure 5: Using Tilt on Dell SE2722HX monitor
When mounted on the wall or on a monitor arm, the set-up must comply to the recommended panel orientation and working angle.
Affected Products
Dell SE2722HXArticle Properties
Article Number: 000187310
Article Type: How To
Last Modified: 24 May 2021
Version: 2
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