安裝 Windows Studio Effects 驅動程式後，Dell Pro 筆記型電腦相機預覽顯示黑色畫面
Summary: 瞭解為何在 Dell Pro 筆記型電腦上安裝 Windows Studio Effects （MEP） 驅動程式後，攝影機預覽會顯示黑色畫面。
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Symptoms
相機預覽可能會顯示黑畫面。在未安裝 VC++ 的情況下安裝 MEP 驅動程式後，就會發生此問題。
受影響的平台：
- Dell Pro 13 Plus PB13255
- Dell Pro 14 Plus PB14255
- Dell Pro 16 Plus PB16255
Cause
仍需要 Visual C++ 可再發行元件才能支援 MEP （v1.0.xx）。
Resolution
從 Microsoft 網站
Affected Products
Dell Pro 13 Plus PB13255, Dell Pro 14 Plus PB14255, Dell Pro 16 Plus PB16255Article Properties
Article Number: 000343134
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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