PowerEdge: Resetting Changing iDRAC9 Password Remotely Using RACADM Tools

Environment

• Server Model: Dell PowerEdge R350 (example)
• Operating System: Windows Server 2019
• Tools Required: Dell iDRAC Tools (RACADM)
• Download Link: https://www.dell.com/support/home/drivers/driversdetails?driverid=82kgw&oscode=ws19l&productcode=poweredge-r350
•  

Prerequisites

• Administrative access to the Windows Server hosting the RACADM tools
• Network connectivity to the iDRAC interface.

Procedure

Step 1: Download and Extract iDRAC Tools.

1. Download the iDRAC Tools package from the Dell support site.
2. Browse to the downloaded file and double-click to extract.
3. Specify the location to extract files (default: C:\openmanage)
4. Click Unzip to complete extraction.

Step 2: Install iDRAC Tools.

1. Navigate to the extracted folder (C:\openmanage).
2. Run iDRACTools_x64.msi to install RACADM and IPMI Tool for Windows.
3. Once installation completes, search for iDRAC UI Launcher from the Start menu.

• This opens a command prompt window for RACADM commands.

Step 3: Navigate to RACADM Directory.

1. Open Command Prompt.
2. Change the directory to the RACADM installation path:

   cd "C:\Program Files\Dell\SysMgt\IDRACTools\racadm"

Step 4: Reset or Change iDRAC Password.

1. Run the following command to reset the password for user ID 2 (default root/admin account):

   racadm.exe set idrac.users.2.password "NewPassword123!" (Any password)

2. Expected output:

   Object value modified successfully.

Step 5: Verify Access.

1. Open the iDRAC UI in a browser.
2. Log in using the updated credentials.
3. Confirm successful access and functionality.

Example output shared below: