Article Number: 494932

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ViPR SRM 4.0.2: When logging in as LDAP user, that external user could not see the DPA backup info

Primary Product: ViPR SRM 4.0.2

Product: ViPR SRM 4.0.1 more...

Last Published: 08 May 2020

Article Type: Break Fix

Published Status: Online

Version: 3

ViPR SRM 4.0.2: When logging in as LDAP user, that external user could not see the DPA backup info

Article Content

Issue


when logging in as an external LDAP user, that user cannot see the EMC Data Protection Advisory/ Summary Backup tab.
When clicking on values, received the following error:
"there was an unexpected error with the query"
 
Cause
Although the external user had full control rights, the DPA report was having issues displaying data for the external user. The Full-Control Role is a pseudo-administrators role and does not have all the same privileges as the default "admin" account.
Resolution
Checked the bind group in the Full Control Users and added this CN to the Portal as an administrator.

User-added image
Notes

Issue


when logging in as an external LDAP user, that user cannot see the EMC Data Protection Advisory/ Summary Backup tab.
When clicking on values, received the following error:
"there was an unexpected error with the query"
 
Cause
Although the external user had full control rights, the DPA report was having issues displaying data for the external user. The Full-Control Role is a pseudo-administrators role and does not have all the same privileges as the default "admin" account.
Resolution

Checked the bind group in the Full Control Users and added this CN to the Portal as an administrator.

User-added image

Notes

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First Published

Tue Jan 24 2017 20:53:50 GMT

First Published

Tue Jan 24 2017 20:53:50 GMT

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