VxRack SDDC MHC Azure Stack 14G |无法登录 Azure Stack 的门户页面。

Summary: 机架式 SDDC MHC Azure Stack 14G |无法登录 Azure Stack 的门户页面。“An error occurred.有关详细信息，请联系您的管理员。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

客户无法访问和登录其 Azure Stack 门户。发生错误发生错误。有关详细信息，请与管理员联系。使用其他选项登录 错误详细信息

Activity ID: XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX
Error details: ID4036: The key needed to decrypt the encrypted security token could not be resolved from the following security identifier......
....Ensure that the SecurityTokenResolver is populated with the required key.

在 Test-AzureStack-Debug 日志中：Azure Stack 特权终结点 Service Fabric 应用程序结果

Name                                          Type                                   Version        Health Status
----                                          ----                                   -------        ------ ------
fabric:/EnterpriseCloudEngineApplication      EnterpriseCloudEngineApplicationType   1.1910.24.108  Warnin Ready
fabric:/FabricBackupApplication               FabricBackupApplicationType            1.1910.6.0     Ok     Ready
fabric:/HealthCoreApplication                 HealthCoreApplicationType              2.1911.3.4     Ok     Ready

Azure Stack 特权终结点 Service Fabric 应用程序警告  

- The application fabric:/EnterpriseCloudEngineApplication in cluster ErcsServiceFabricCluster is in state Warning
 - Application health: ApplicationHealth fabric:/EnterpriseCloudEngineApplication: Warning, 1 services, 3 deployed appli
cations, 1 events, HealthStatistics: [Replica: OK:3,Warning:0,Error:0, Partition: OK:1,Warning:0,Error:0, Service: OK:1,
Warning:0,Error:0, DeployedServicePackage: OK:2,Warning:1,Error:0, DeployedApplication: OK:2,Warning:1,Error:0 ], System
.Collections.Generic.List`1[System.Fabric.Health.HealthEvaluation]

05/13/2020 01:38:07 : WARN : Azure Stack Privileged Endpoint Service Fabric Applications

Cause

ADFS 问题

Resolution

检查 Azure Stack 中 ADFS 基础结构 VM 的状态。

对于此问题，我们重新启动了 Azure Stack 中的两个 ADFS 基础结构 VM，以恢复门户访问权限。
重新启动 ADFS 基础结构 VM 还解决了 AzureStack 验证报告中有关 Azure Stack 特权终结点 Service Fabric 群集的警告。

Additional Information

为了方便跟踪，请在所有版本中使用 #CCTFY25Q4 作为关键词。

Affected Products

VxRack SDDC 14G-1

Products

VxRack SDDC 14G-1
Article Properties
Article Number: 000059886
Article Type: Solution
Last Modified: 24 Nov 2025
Version:  6
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