VxRack SDDC MHC Azure Stack 14G | Kunne ikke logge på portalsiden i Azure Stack.

Summary: Rack-SDDC MHC Azure Stack 14G | Kunne ikke logge på portalsiden i Azure Stack. "Der opstod en fejl. Kontakt din administrator for at få flere oplysninger."

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Symptoms

Kunden kan ikke få adgang til logon på sin Azure Stack-portal. Der opstod en fejl Der opstod en fejl. Kontakt din administrator for at få flere oplysninger. Log på med andre indstillinger Fejloplysninger

Activity ID: XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX
Error details: ID4036: The key needed to decrypt the encrypted security token could not be resolved from the following security identifier......
....Ensure that the SecurityTokenResolver is populated with the required key.

Fra loggen Test-AzureStack-Debug: Resultater af Azure Stack Privileged Endpoint Service Fabric-programmer

Name                                          Type                                   Version        Health Status
----                                          ----                                   -------        ------ ------
fabric:/EnterpriseCloudEngineApplication      EnterpriseCloudEngineApplicationType   1.1910.24.108  Warnin Ready
fabric:/FabricBackupApplication               FabricBackupApplicationType            1.1910.6.0     Ok     Ready
fabric:/HealthCoreApplication                 HealthCoreApplicationType              2.1911.3.4     Ok     Ready

Advarsler om Azure Stack Privileged Endpoint Service Fabric Applications  

- The application fabric:/EnterpriseCloudEngineApplication in cluster ErcsServiceFabricCluster is in state Warning
 - Application health: ApplicationHealth fabric:/EnterpriseCloudEngineApplication: Warning, 1 services, 3 deployed appli
cations, 1 events, HealthStatistics: [Replica: OK:3,Warning:0,Error:0, Partition: OK:1,Warning:0,Error:0, Service: OK:1,
Warning:0,Error:0, DeployedServicePackage: OK:2,Warning:1,Error:0, DeployedApplication: OK:2,Warning:1,Error:0 ], System
.Collections.Generic.List`1[System.Fabric.Health.HealthEvaluation]

05/13/2020 01:38:07 : WARN : Azure Stack Privileged Endpoint Service Fabric Applications

Cause

ADFS-problem

Resolution

Kontrollér tilstanden for ADFS-infrastrukturerne i Azure Stack.

I forbindelse med dette problem har vi genstartet begge ADFS-infrastruktur-VM'er i Azure Stack for at få portaladgangen tilbage.
Genstart af ADFS-infrastrukturerne løste også advarslen om Azure Stack Privileged Endpoint Service Fabric Cluster i AzureStack-valideringsrapporten.

Additional Information

Hold #CCTFY25Q4 som søgeord i alle versioner til sporingsformål.

Affected Products

VxRack SDDC 14G-1

Products

VxRack SDDC 14G-1
Article Properties
Article Number: 000059886
Article Type: Solution
Last Modified: 24 Nov 2025
Version:  6
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