Locate the entry for your entitlement ID and order number, then select the product name.
Select the Available Downloads tab on the Product page.
Select the OS10 Enterprise Edition image to download, then click Download.
You may also download a License.zip file for OS10 from DDL, if needed.
Note: Read the Release Notes on force10networks.com (login required) prior to performing an upgrade for detailed information about limitations and restrictions when performing upgrades.
Note: If you are having DDL account issues, Dell Support can provide a copy of OS10 to install, however your DDL account issue will have to be fixed before obtaining a license.
Upgrade OS10 image from existing OS10 install
1. Once you download the OS10 Enterprise Edition image, extract the .TAR file.
Some Windows unzip applications insert extra carriage returns (CR) or line feeds (LF) when they extract the contents of a .tar file, which may corrupt the downloaded OS10 binary image. Turn OFF this option if you use a Windows-based tool to untar an OS10 binary file.
For example, in WinRAR under the Advanced Options tab de-select the TAR file smart CR/LF conversion feature.
2. Save the current configuration on the switch, and Backup the startup configuration.
3. Format a USB as VFAT/FAT32 and add the .BIN file, or move the .BIN file to a TFTP/FTP Server.
Use the native Windows tool, or equivalent, to format as VFAT/FAT32.
Starting with OS10.4, OS10 will auto-mount a new USB key after a reboot.
3B. For OS10.3 and below a USB key can be mounted with the following commands:
Command
Parameter
OS10# system "sudo -i mkdir /mnt/usb" [sudo] password for admin:
Create the USB mount location /mnt/usb on the system.
OS10# system "sudo -i fdisk -l"
Check the USB device drive /dev/___ location for next command.
OS10# system "sudo -i mount /dev/sdb1 /mnt/usb"
Mount the USB drive to the USB mount directory /mnt/usb.
4. Save the BIN file in EXEC mode, and view the status. Do NOT use the .tar file. Update file name to match your firmware version. The image download command only downloads the software image - it does not install the software on your device. The image install command installs the downloaded image to the standby partition.
Note: On older versions of OS10, the image install command will appear frozen, without showing the current status. Duplicating the ssh/telnet session will allow you to run "show image status" to see the current status.
6. View the status of the current software install in EXEC mode. If the install status shows FAILED, check to make sure the .TAR file is extracted correctly. See Step 1.
Command
Parameter
OS10#show image status
Verify OS was updated
7 Change the next boot partition to the standby partition in EXEC mode.
Command
Parameter
OS10#boot system standby
Changes next boot partition
8. Check whether the next boot partition has changed to standby in EXEC mode.
Command
Parameter
OS10#show boot detail
Verify next boot partition is new firmware
9. Reload the new software image in EXEC mode.
Command
Parameter
OS10#reload
Reboots the switch
10. After the reload, verify the Firmware is updated:
OS10# show version Dell EMC Networking OS10 Enterprise Copyright (c) 1999-2018 by Dell Inc. All Rights Reserved. OS Version: 10.4.0E(X2) Build Version: 10.4.0E(X2.22) Build Time: 2018-01-26T17:46:11-0800 System Type: S4148F-ON Architecture: x86_64 Up Time: 02:50:18