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Premier Partner Portal: My Customers

Summary: The following article takes you through a new feature called "My Customers" in the Premier Page masthead. This feature allows you to create and manage a list of your end customerSee more

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Instructions



 

What is My Customers?

This new feature allows you to create and manage a list of your end customer profiles, including company name, company contacts and company shipping addresses. This saved information is accessible by clicking "Account" and then "My Customers" in the Premier Page masthead.



 

What are the benefits?

  1. Eliminates retyping of customer information during online checkout. One click to select.
  2. Reduction of order cycle time due to reduced order hold time for customer tagging.
  3. Premier My Customer data is integrated with Dell’s Deal Registration tool. Customer information saved during Deal Registration will automatically display in the list of My Customers in your Premier Page.
  4. Ability to save customer information on e-quotes and view e-quotes saved for your customers.
  5. Separation of your customer’s shipping address information from your own company’s shipping addresses stored in Premier to enable quicker checkout.
 

What Happens Next?

   
  • Take a short video tour through My Customers - ONLY accessible from the Dell Partner Direct Portal.
 
  • Login to your Premier Page to create and manage new customers with the new tool.
 
  • Create e-Quotes and checkout in Premier selecting saved My Customer information.

If you have any feedback, questions or need assistance contact the Dell Premier Team at thepremierteam@dell.com.
 
Dell Premier Team
 

Article Properties


Last Published Date

20 Apr 2021

Version

4

Article Type

How To