Windows 7 recovery image download available with USB 3.1 and NVMe driver support

Summary: If you require a recovery image and have downgrade rights to Windows 7 professional while running a Dell computer with an Intel 6th generation processor, known as a Skylake chipset, a See more

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This article describes the process of creating an OS USB Recovery key if you require a recovery image and have downgrade rights to Windows 7 professional. This applies to systems with an Intel 6th generation processor, known as a Skylake chipset. 

Computers with Skylake chipsets require special driver support when running a Windows 7 recovery image

Intel’s 6th generation processor, known as the Skylake chipset, was developed specifically to run with Windows 10. If, however, you purchased a Skylake system with Windows 7 and require a recovery image (and are not yet ready to move to Windows 10), this specially adapted image is now available. 

SLN301133_en_US__1icon NOTE: To determine which processor your system uses in Windows 7, go to the Start Menu > Control Panel > System to see your Processor listed, along with system details, or refer to the model list below.

See the following list for system models compatible with this Windows 7 Skylake image: 

SLN301133_en_US__1icon NOTE: The Skylake image applies only to systems with a Skylake processor. Verify the system in question contains a Skylake processor before applying a Skylake image. Some system models may have been sold with either a Skylake or earlier Haswell processors. Skylake images do not support legacy processors.




Inspiron Desktop Inspiron Notebook
3847 3443
3647 3442
3656 3543
3650 3542
3655 5459
3252 5558
20-3052 5559
30-3059 5759
OptiPlex Desktop Precision Notebook
XE2 M2800
7020 M3800
9020 M4800
9030 M6800
3020 5510
7040 7510
5040 7510
3040 3510
7440 AIO  
3240 AIO  
9030 AIO  
Precision Workstation Latitude Notebook
T5810 E7270
T5810XL E7470
T7810 7204 XFR
T7810XL 5404 ATG
T7910 E7250/7250
T7910XL E7450
R7910 E5250/5250
R7910XL E5450/5450
3420 SFF E5550/5550
3620 MT 12-7202 Rugged
T5600 3460
T3600 3470
9020M 3560
  7404 XFR
Vostro Desktop  

This Windows 7 image includes USB 3.1 and Non-Volatile Memory Express (NVMe) driver support required for Skylake systems, whether you upgraded your operating system to Windows 10 and would like to downgrade again or you require a Windows 7 recovery image to restore your system. 

SLN301133_en_US__1icon NOTE: If your system was not packaged with Windows 7 or a downgrade license, then you cannot download this image per licensing agreements with Microsoft. The Windows 7 recovery image for Skylake systems is only available on systems purchased with a factory-installed Windows 8.1 or 10 to Windows 7 Professional operating system downgrade license.

Once you have determined that you have a Skylake system and that you have the appropriate rights, make sure a Dell recovery image is absolutely necessary. Performing an image recovery will erase all data that is not backed up.

Once you determine the Dell IWindows 7 recovery image is right for you, we recommend that you migrate your systems to GUID Partition Table (GPT)/Unified Extensible Firmware Interface (UEFI) BIOS during the reimaging process. GPT partitioning is a standard for the layout of the partition table on a physical hard disk, using globally unique identifiers (GUID). Upgrading to this partition will allow you to obtain the best possible support for new hardware while also resolving errors you may encounter while reimaging your system. For more information on GPT partitioning and step-by-step instructions on upgrading, please see How to resolve the "Windows cannot be installed to disk # partition #" error when installing Windows.



How do I reimage my Skylake system with Windows 7?

SLN301133_en_US__4icon NOTE: OS Recovery images are no longer downloadable as an ISO file. Dell provides an OS Recovery tool to manage the creation of a recovery USB key with licensed OS version that shipped with your system based on the Service Tag.

See Dell knowledgebase article SLN299044 - How to Download and Use the Dell OS Recovery Image in Microsoft Windows for instructions on using the Dell OS Recovery Tool to create a bootable USB drive with the appropriate OS.

For more information on setting up your new system image see  "How to Set Up Your New Dell Windows 7 Computer."

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Affected Product

Dell Precision Tower 3620, Inspiron 3455, Inspiron 5555, Inspiron 3443, OptiPlex 9020 All In One, OptiPlex 9020M, Vostro 3900G Mini Tower, Latitude 5404 Rugged, OptiPlex 3020, Precision M2800, Precision Rack 7910, Precision M4800, OptiPlex 3020M, Dell Precision Tower 3420, OptiPlex 7020, Inspiron 5458, Inspiron 3656, Precision M6800, OptiPlex 9020, Inspiron 3442, Inspiron 3847, Inspiron 3655, Inspiron 3543, OptiPlex XE2, Vostro 3900, Inspiron 5755, OptiPlex 9030 All In One, Inspiron 5758, Latitude 3150, Dell Precision Tower 7810, Vostro 3800, Inspiron 3650, Vostro 3902, Latitude 7204 Rugged, Precision Tower 5810, Inspiron 3542, Latitude 3160

Last Published Date

05 Dec 2020



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