异器极光 ALX, R1, R2, R3, R4, 可能崩溃或遇到蓝屏错误由于图形卡电源电缆

Article Content


Symptoms

异器极光 ALX, R1, R2, R3, R4 可能崩溃或由于图形卡电源线遇到蓝屏错误

SLN128872_zh_CN__11327056520179.img_Header

目录:

  1. 由于图形电源设置不正确,间歇性蓝屏错误、关机或锁定
  2. 将正确的电源连接器连接到 Alienware 极光中的图形卡

适用于:

异器极光和极光 ALX, R1, R2, R3, R4




1.

由于图形电源设置不正确,间歇性蓝屏错误、关机或锁定


某些 Alienware Aurora 和 Aurora ALX 计算机可能会遇到间歇性锁定、关机或蓝屏错误,因为电源连接器(导轨)在显卡上分布不正确。要解决此问题,打开计算机并正确分发显卡上的电源连接器(表 1 和表 2)。

SLN128872_zh_CN__21361476477644.nvidia Recommended PSU Wattage (W) PSU 525 watts PCIe connectors PSU 875 watts PCIe connectors

GeForce 700 Series

GTX Titan Z 875  - Card 1: P15 and P17
GTX 780 SLI 875 - Card 1: P16 and P15
Card 2: P14 and P17
GTX 780 875 - Card 1: P16 and P15
GTX 770 SLI 875 - Card 1: P16 and P15
Card 2: P14 and P17
GTX 770 875 - Card 1: P16 and P15
GTX 760 Ti SLI 875 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 760 Ti 875 - Card 1: P14 and P15
GTX 760 SLI 875 - Card 1: P14
Card 2: P16
GTX 760 875 - Card 1: P14
GT 750 525 - -
GTX 745 525 - -

GeForce 600/500 Series

GTX 690 620 - Card 1: P15 and P17
GTX 680 SLI 800 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 680 550 - Card 1: P14 and P15
GTX 660 SLI 800 - Card 1: P14
Card 2: P16
GTX 660 525 Card 1: P14 Card 1: P14
GTX 590 700 - Card 1: P15 and P17
GTX 580 600 - Card 1: P15 and P17
GTX 560 Ti SLI 650 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 560 Ti 500 Card 1: P14 and P15 Card 1: P14 and P15
GTX 555 SLI 500 Card 1: P14
Card 2: P16
Card 1: P14
Card 2: P16
GTX 555 400 Card 1: P14 Card 1: P14
GT 545 (DDR5) SLI 450 Card 1: P14
Card 2: P15
Card 1: P14
Card 2: P15
GT 545 (DDR5) 380 Card 1: P14 Card 1: P14
GTX 490 700 - Card 1: P15 and P17
GTX 480 600 - Card 1: P16 and P15
GTX 470 SLI 750 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 470 550 - Card 1: P14 and P15

GeForce 400/200 Series

GTX 460 1Gb/768Mb/SE SLI 620 - Card 1: P14
Card 2: P16
GTX 460 1Gb/768Mb/SE 500 Card 1: P14 Card 1: P14
GTS 450 SLI 520 Card 1: P14
Card 2: P15
Card 1: P14
Card 2: P16
GTS 450 400 Card 1: P14 Card 1: P14
GTX 295 650 Card 1: P16 and P15 -
GTX 285 SLI 750 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 285 520 Card 1: P14 and P15 Card 1: P14 and P15
GTX 280 SLI 750 - Card 1: P14 and P15
Card 2: P16 and P17
GTX 280 550 Card 1: P14 and P15 Card 1: P14 and P15
GTX 260 SLI 650 Card 1: P14
Card 2: P15
Card 1: P14
Card 2: P16
GTX 260 500 Card 1: P14 Card 1: P14
GT 240 350 Card 1: P14 Card 1: P15
 
 

SLN128872_zh_CN__31342134309889.amd
Recommended PSU Wattage (W) PSU 525 watts PCIe connectors PSU 875 watts PCIe connectors
Radeon R9 2xx Series R9 290x 875 - Card 1: P16 and P15
R9 270x CF 875 - Card 1: P14 and P15
Card 2: P16 and P17
R9 270x 875 - Card 1: P14 and P15
R9 270 CF 875 - Card 1: P14 and P15
Card 2: P16 and P17
R9 270 875 - Card 1: P14 and P15
Radeon HD 8000 Series HD 8990 875 - Card 1: P15 and P17
HD 8950 CF 800 - Card 1: P14 and P15
Card 2: P16 and P17
HD 8950 800 - Card 1: P14 and P15
HD 8870 CF 800 - Card 1: P14 and P15
Card 2: P16 and P17
HD 8870 800 - Card 1: P14 and P15
Radeon HD 7000/6000 Series HD7970 CF 800 - -
HD7970 550 - -
HD7950 CF 700 - Card 1: P14 and P15
Card 2: P16 and P17
HD7950 500 Card 1: P14 and P15 Card 1: P14 and P15
HD7870 CF 600 - Card 1: P14 and P15
Card 2: P16 and P17
HD7870 500 Card 1: P14 and P15 Card 1: P14 and P15
HD7850 CF 575 - -
HD7850 450 - -
HD7770 CF 520 - -
HD7770 430 - -
HD7750 350 - -
HD6990 700 - Card 1: P15 and P17
HD6970 CF 800 - -
HD6970 550 - -
HD6950 CF 700 - Card 1: P14 and P15
Card 2: P16 and P17
Radeon HD 6000/5000 Series HD6950 500 Card 1: P14 and P15 Card 1: P14 and P15
HD6870 CF 600 - Card 1: P14 and P15
Card 2: P16 and P17
HD6870 500 Card 1: P14 and P15 Card 1: P14 and P15
HD6850 CF 550 - -
HD6850 450 - -
HD5970 CF 850 - -
HD5970 650 - Card 1: P16 and P15
HD5870 CF 650 - Card 1: P14 and P15
Card 2: P16 and P17
HD5870 500 Card 1: P14 and P15 Card 1: P14 and P15
HD5770 CF 550 Card 1: P14
Card 2: P15
Card 1: P14
Card 2: P16
HD5770 425 Card 1: P14 Card 1: P14
HD5670 512Mb/1Gb CF 450 - -
HD5670 512Mb/1Gb 400 - -
 

Table 2

表 1 和表 2:异器极光图形卡及其正确电源连接器

返回顶部
p_



2.

将正确的电源连接器连接到 Alienware 极光中的图形卡

 

SLN128872_zh_CN__4new_caution 谨慎:  
  在执行本节中的任何程序之前,请阅读并遵循戴尔知识库文章中的安全说明:"个人安全措施"第 ID:339031。  
  1. 从计算机背面拔下电源线。
  2. 按下电源按钮至少 5 秒钟,以释放所有剩余电源。
  3. 将所有电缆拔下至外部组件,包括输入设备、监视器和扬声器。
  4. 打开计算机外盖(图 1)。
    SLN128872_zh_CN__5Alienware_Aurora_Chassis_Open
    图 1:打开外器极光上机箱上的侧面板

    上面的数字参考图像:
    SLN128872_zh_CN__6SG_Caption1 释放面板
    SLN128872_zh_CN__7SG_Caption2 安全锁定插槽
    SLN128872_zh_CN__8SG_Caption3 安全锁锁闩锁
    SLN128872_zh_CN__9SG_Caption4 机箱侧面板
  5. 旋转扩展卡护罩以访问扩展卡(图 3)。
    SLN128872_zh_CN__10Alienware_Expansion_Card_Shroud_Removal
    图 2:打开扩展卡护罩

    上面的数字参考图像:
    SLN128872_zh_CN__6SG_Caption1 护罩释放
    SLN128872_zh_CN__7SG_Caption2 扩展卡护罩
  6. 请参阅 T
将正确的电源连接器(图 3)连接到显卡。
SLN128872_zh_CN__13geforce_8800_GTX_internal_power_connectors
图 3:图形卡上的 2x3 电源连接器
  • 正确连接到显卡后,关闭机箱并打开系统。
    SLN128872_zh_CN__141354053787083.Aurora Tear down
  • 如果您在混乱期间遇到问题,请参阅我们的极光拆解视频


如果您在完成这些步骤后仍遇到问题,请向 AWCC-Resolution_Experts@Dell.com(美国和加拿大客户)发送电子邮件,提供您的服务标签、电话号码和联系您的适当时间,我们将尽快与您联系。

外器支持团队

Article Properties


Affected Product

Alienware Aurora, Alienware Aurora ALX, Alienware Aurora R2, Alienware Aurora R3, Alienware Aurora R4

Last Published Date

21 Feb 2021

Version

4

Article Type

Solution

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