Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

How to Uninstall Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac

Summary: Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac can be uninstalled by following these instructions for either the user interface (UI) or Terminal.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Note:

This article provides the steps for uninstalling Dell Encryption Enterprise for Mac (formerly Dell Data Protection | Enterprise Edition for Mac).

Dell Encryption Enterprise for Mac may need to be uninstalled from an endpoint to:

  • Fix licensing discrepancies
  • Troubleshoot the product
  • Address operating system incompatibility

Affected Products:

Dell Encryption Enterprise for Mac
Dell Data Protection | Enterprise Edition for Mac

Affected Versions:

v8.0.x and later

Affected Operating Systems:

Mac


Cause

Not applicable.

Resolution

A system must be decrypted prior to uninstalling Dell Encryption Enterprise for Mac. For more information, reference How to Decrypt Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac.

Dell Encryption Enterprise for Mac can be uninstalled through the:

  • User Interface (UI)
  • Terminal

Click the preferred method for more information.

Click the appropriate product version for the steps to uninstall Enterprise for Mac. For more information, reference How to Identify the Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac Version.

Note: Dell Encryption Enterprise for Mac is required to be downloaded before beginning the uninstall. Reference How to Download Dell Encryption Enterprise for Mac for more information.

To uninstall the product by UI:

  1. Double-click Dell-Encryption-Enterprise-X.X.dmg to mount the installer.

Image depicts the Dell Encryption Enterprise installer icon.

Note: X.X represents the installer version variable.
  1. In the disk image, double-click Utilities.

Image depicts the Utilities option.

  1. Double-click Uninstall Dell Encryption Enterprise.

Image depicts Uninstall Dell Encryption Enterprise.

  1. Optionally, check Uninstall FUSE and then click Uninstall.

Image depicts the Uninstall Fuze option and Uninstall button.

  1. Populate an administrator account Username and Password. Once populated, click OK.

Image depicts the uninstaller prompting for administrator credentials.

  1. Upon uninstallation, click Quit.

Image depicts the Quit button.

Note: Dell Encryption Enterprise for Mac is required to be downloaded before beginning the uninstall. Reference How to Download Dell Encryption Enterprise for Mac for more information.

To uninstall the product by UI:

  1. Double-click Dell-Data-Protection-X.X.dmg to mount the installer.

Image depicts the Dell Data Protection installer icon.

Note: X.X represents the installer version variable.
  1. In the disk image, double-click Utilities.

Image depicts the Utilities option.

  1. Double-click Uninstall Dell Data Protection.

Image depicts Uninstall Dell Data Protection.

  1. Optionally, check Uninstall FUSE and then click Uninstall.

Image depicts the Uninstall Fuze option and Uninstall button.

  1. Populate an administrator account Username and Password. Once populated, click OK.

Image depicts the uninstaller prompting for administrator credentials.

  1. Upon uninstallation, click Quit.

Image depicts the Quit button.

Click the appropriate product version for the steps to uninstall Enterprise for Mac. For more information, reference How to Identify the Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac Version.

To uninstall the product through Terminal:

  1. From the Apple menu, click Go and then select Utilities.

Image depicts the Utilities option in the Go menu.

  1. In the Utilities menu, double-click Terminal.

Image depicts Terminal in the Utilities menu.

  1. In terminal, type sudo /Library/Dell/Dell\ Encryption\ Enterprise/Dell\ Encryption\ Enterprise.app/Contents/Resources/Scripts/uninstall.sh and then press Enter.
  2. Enter the credentials for an account with sudo rights and then press Enter.

Image depicts Terminal with the command populated, prompting for a password.

Note: Dell Encryption Enterprise for Mac is required to be downloaded prior to beginning the uninstall. Reference How to Download Dell Encryption Enterprise for Mac for more information.

To uninstall the product through Terminal:

  1. From the Apple menu, click Go and then select Utilities.

Image depicts the Utilities option in the Go menu.

  1. In the Utilities menu, double-click Terminal.

Image depicts Terminal in the Utilities menu.

  1. In terminal, type sudo /Library/Extensions/DellDataProtection.kext/Contents/Resources/Scripts/uninstall.sh and then press Enter.

Image depicts Terminal with the command populated.

  1. Enter the credentials for an account with sudo rights and then press Enter.

 

Related Articles:

Dell Encryption Enterprise for Mac Compatibility with macOS Big Sur


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

   

Article Properties


Affected Product

Dell Encryption

Last Published Date

24 Feb 2022

Version

15

Article Type

Solution