Note: This article is part of the Server Tutorials: Support Tools, available in Dell KB article 133157
here.
Support Live Image (SLI) is a CentOS ISO image that packages a collection of utilities and diagnostic tools.
Table of content
- Download links
- Embedded tools
- Credentials
- Scenarios
1. Download Support Live Image
Support Live Image is available for download at:
How to identify the generation of a PowerEdge Server is available in Dell KB article 137343.
2. Embedded tools in SLI
The following utilities and diagnostic tools are in the CentOS image:
Version 3: CentOS 7.4
MS-DOS-Based Tools |
Linux-Based Tools |
OS-Based Tools |
Memtest86+ v5.01 Asset Tag Utility |
OpenManage Server Administrator 9.1 Server Update Utility (SUU) version 17.12.00 iDRAC7 Evaluation License Tool for 12G iDRAC8 Evaluation License Tool for 13G iDRAC9 Evaluation License Tool for 14G PowerEdge C System Management Pack version 2014 Intel CPU Diagnostics Tool version 4.1.0.24 System Update version 1.5.3 |
iPerf3 version 3.1.7 CPU Stress Tool Hard Disk Stress Tool SNMP Network Manager Utility Samba Share NTFS File Support |
Version 2
Available tools in the SLI v2.x are listed in the User Guide.
3. Credentials
To use this tool, boot on the ISO file and access interface using following credentials:
username |
root |
password |
dell |
Note: You can use the
virtual media of iDRAC (Dell KB article 124001) to boot an ISO file or
boot from USB key (Dell KB article 141551).
4. Scenarios
Support Live Image is well suited for:
- Running an unsupported or corrupt operating system
- Fixing misconfigured RAID
- Situations where Systems Management tools cannot be installed on the Operating System
- Performing firmware and BIOS update in a certified environment
The CentOS Live Image provides access to all the tools and utilities available in a regular CentOS installation. Many of the services are preconfigured to allow such tasks such as remote desktop, file transfer, and Samba.
Note: The DHCP may assign the same IP to a server booted to SLI, if no static IP was assigned. This is due to MAC address already being registered with the DHCP server.
Also, Support Live Image allows accessing Dell tools to perform maintenance and troubleshooting operations.