What does "Inventory Received" on the Dell Remote Management Console and "Last Policy Proxy Sync" and "Inventory Processed" on the Shield Detail Report mean

Summary: This article describes the differences between the reporting functions of Inventory Received, Last Policy Proxy Sync, and Inventory Processed.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Dell Encryption
  • Dell Data Protection | Encryption

Cause

Not Applicable

Resolution

  • Inventory Received: Is the time and date stamp that gets recorded by the server for when the server received an inventory bundle from a shield (it reflects the time and date when the bundle was inserted into the database)
  • Last Policy Proxy Sync: Is the time and date stamp that gets recorded by the shield and placed into an inventory bundle (it reflects the last successful Policy Proxy communication)
Note: Because of how the inventory bundle is made, and when the record of a successful Policy Proxy communication is recorded, that its time and date stamp reflects the previous successful communication and not the current communication in which this data was sent up.
  • Inventory Processed: Is the time and date stamp that gets recorded by the server stating when the server successfully completed its processing of an inventory bundle

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000124746
Article Type: Solution
Last Modified: 08 Jan 2024
Version:  9
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