How to Hide the Dell Encryption Management Agent System Tray Icon

Summary: This article provides information about how to hide the Dell Encryption and the Dell Encryption Management Agent system tray icons.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Affected Products:

  • Dell Encryption
  • Dell Encryption Management Agent
  • Dell Data Protection | Encryption
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Cause

Not Applicable

Resolution

By default, after the installation of Dell Encryption or of Dell Encryption Management Agent, the system tray icon is displayed. It is possible to hide it following the below instructions.

To hide the Dell Encryption system tray icon, follow one of the below methods:

Warning: The next step is a Windows Registry edit:

To hide the Dell Encryption system tray icon during the setup, it is possible to use the switch below:

HIDESYSTRAYICON=1

Example of CLI command:

DDPE_XXbit_setup.exe /s /v"SERVERHOSTNAME=server.organization.com POLICYPROXYHOSTNAME=rgk.organization.com MANAGEDDOMAIN=ORGANIZATION DEVICESERVERURL=https://server.organization.com:8443/xapi/ HIDESYSTRAYICON=1 HIDEOVERLAYICONS=1 REBOOT=ReallySuppress /qn"

Warning: The next step is a Windows Registry edit:

To hide on a computer the Dell Encryption system tray icon for all managed users after the original installation, follow the steps below:

  1. Open the Registry editor (regedit): Press Windows + R to open the Run dialog, enter regedit in the empty box and click OK.

Open the Registry Editor
Figure 1: (English Only) Open the Registry Editor

  1. In the Registry Editor create the below registry setting:
HKLM\Software\Credant\CMGShield
    DWORD: HideSysTrayIcon
    Value: 1

Edit DWORD (32-bit) Value
Figure 2: (English Only) Edit DWORD (32-bit) Value

  1. Close the Registry Editor and reboot the endpoint to apply the changes.

Warning: The next step is a Windows Registry edit:

To hide the Dell Encryption Management Agent system tray icon, follow the steps below.

  1. Open the Registry editor (regedit): Press Windows + R to open the Run dialog, enter regedit in the empty box and click OK.

Open the Registry Editor
Figure 3: (English Only) Open the Registry editor

  1. In the Registry Editor create the below registry setting:
HKLM\SYSTEM\CurrentControlSet\Services\DellMgmtAgent\Parameter 
    DWORD: EnableTrayIcon
    Value: 0
  1. Close the Registry Editor and reboot the endpoint to apply the changes.

To split the Dell Encryption Management Agent and Dell Encryption system tray icons, follow the steps below.

  1. Open the Registry editor (regedit): Press Windows + R to open the Run dialog, enter regedit in the empty box and click OK.

Open the Registry Editor
Figure 4: (English Only) Open the Registry Editor

  1. In the Registry Editor create the below registry setting:
HKLM\SYSTEM\CurrentControlSet\Services\DellMgmtAgent\Parameter 
    DWORD: NoDDPETray
    Value: 0
  1. Close the Registry Editor and reboot the endpoint to apply the changes.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000124879
Article Type: Solution
Last Modified: 06 Dec 2023
Version:  11
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.