How to Identify the Dell Encryption Enterprise for Mac Version
Summary: The version of Dell Encryption Enterprise for Mac or Dell Data Protection Enterprise Edition for Mac may be identified by following these instructions.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Note:
- As of February 2021, Dell Encryption Enterprise for Mac has reached End of Maintenance. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
It is important to know the version of Dell Encryption Enterprise for Mac (formerly Dell Data Protection | Enterprise Edition for Mac) to:
- Identify known issues.
- Determine UI differences.
- Understand workflow changes.
- Verify operating system compatibility.
Affected Products:
- Dell Data Protection | Enterprise Edition for Mac
- Dell Encryption Enterprise for Mac
Affected Operating Systems:
- macOS
- Mac OS X
Cause
Not applicable
Resolution
Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate method for more information.
UI
Note: Dell Encryption Enterprise for Mac must be installed before identifying the version through the UI.
- Log in to the Mac endpoint.
- Click System Preferences.
- In System Preferences, click Dell Encryption Enterprise.
- Document the Version number in the bottom-right corner of the Dell Encryption Enterprise UI.
Note: The version of your client may differ from the above screenshot.
Installer
- Right-click the installer and then select Get Info.
- Expand Name & Extension and then document the version.
Note: The version of your installer may differ from the above screenshot.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Additional Information
Videos
Affected Products
Dell EncryptionArticle Properties
Article Number: 000124916
Article Type: Solution
Last Modified: 19 Oct 2023
Version: 14
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