Dell Security Management Server and Dell Encryption Personal enforces the Port: USB policy on desktops

Affected Products:

• Dell Security Management Server
• Dell Encryption Personal
• Dell Data Protection | Enterprise Edition
• Dell Data Protection | Personal Edition

Affected Versions:

• v8.7 and Later

Not Applicable

In previous versions of the Port: USB policy was set to disabled, and the endpoint was a desktop, the policy would be ignored. This would cause loss of access to USB input devices such as keyboards and mouses.

Beginning with Dell Data Protection | Encryption Shield v8.7 now enforces the Port: USB policy on desktops.

Dell Security Management Server v7.5 and later offers more control over devices through the Class: Human Interface Devices policy, under Port Control System.

To enable the policy, allowing access to keyboards and mouses, Set Port: USB policy to disabled.

If the Port: USB policy is set to disabled before upgrading the Windows Shield to 8.7 and later, verify the policy for Class: Human Interface Devices is set to Enabled.

Figure 1: (English Only) Class: Human Interface Device Enabled under Port Control System

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