Dell Security Management Server Enterprise 和 Virtual 兼容性服务器无法启动并出现填充故障
Summary: 如何修复兼容性服务器无法启动 - Dell Security Management Server(以前称为 Dell Data Protection |Enterprise Edition 或 Dell Security Management Server Virtual(以前称为 Dell Data Protection |Virtual Edition)。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
受影响的产品:
- Dell Security Management Server
- Dell Security Management Server Virtual
- Dell Data Protection | Enterprise Edition
- Dell Data Protection | Virtual Edition
兼容性服务器无法启动,出现错误:
Given final block not properly padded
Cause
不适用
Resolution
在 Dell Security Management Server(以前称为 Dell Data Protection |Enterprise Edition)或 Dell Security Management Server Virtual(以前称为 Dell Data Protection |Virtual Edition),将 SecretKeystore 与服务器应引用的数据库中的信息进行比较。发生这种情况时,服务器无法验证从服务器传回的数据,因为这些数据已加密(戴尔将关键数据作为加密数据存储在服务器中,我们将验证是否可以在服务启动期间解密这些数据)。此故障会在 Dell Security Management Server 的output.log文件中生成以下错误:
YYYY-MM-DD HH:MM:SS,MIS ERROR DAO.db.VfsDA [WrapperListener_start_runner] - Error while retrieving raw data. Unabled to decrypt data Nested Exception --> Given final block not properly padd
要纠正此故障,请确保服务器正在连接到正确的数据库,并且已部署正确的 SecretKeystore,可以解密目标数据库中的数据。
要联系支持部门,请参阅 Dell Data Security 国际支持电话号码。
转至 TechDirect,在线生成技术支持请求。
要获得更多见解和资源,请加入戴尔安全社区论坛。
Affected Products
Dell EncryptionArticle Properties
Article Number: 000126673
Article Type: Solution
Last Modified: 23 Jul 2024
Version: 9
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.