Dell Data Protection Server Tabs are not appearing under some headings

Summary: Tabs do not properly render in the management console, after upgrading Dell Data Protection | Enterprise Edition or Virtual Edition.

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Symptoms

Affected Products:

  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v9.2, 9.3 and 9.4

Cause

Not Applicable

Resolution

After an upgrade, you may have an issue with tabs not properly rendering, similar to this image:

Dell Data Protection Dashboard
Figure 1: (English Only) Dell Data Protection Dashboard

If this is seen, hold Control and press F5 with the focus on your browser. This forces the cached files for that website to be cleared and new data to be pulled down from the server, resolving the issue.



Security Policies
Figure 2: (English Only) Security Policies

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000126695
Article Type: Solution
Last Modified: 01 May 2023
Version:  8
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