Dell Data Security External Media Shield System Requirements

Summary: Learn about the system requirements for the Dell Data Security (formerly Dell Data Protection) External Media Shield for Windows or Mac.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

The Dell Data Security (formerly Dell Data Protection) External Media Shield is used to protect external media devices.


Affected Products:

  • Dell Encryption Enterprise
  • Dell Encryption Enterprise for Mac
  • Dell Encryption Personal
  • Dell Encryption External Media
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Enterprise Edition for Mac
  • Dell Data Protection | Personal Edition
  • Dell Data Protection | External Media Edition

Affected Versions:

  • v8.0.0 and Later

Affected Operating Systems:

  • Windows
  • Mac

Hardware Requirements

The external media device must contain 55 MB available space, plus free space on the media equal to the size of the largest file being encrypted.

Software Requirements

Click the appropriate product version for specific software requirements. For more information about versioning, reference How to Identify the Dell Encryption External Media Version.

Operating systems able to access protected media:

  • Microsoft Windows 111
  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v21H2 (November 2021 Update)
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update / 20H1)
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update / 20H1)
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update / 20H1)
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS Catalina 10.15.1 to 10.15.6
  • macOS Mojave 10.14.0 to 10.14.4
  • macOS High Sierra 10.13.5 to 10.13.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v2004 (May 2020 Update / 20H1)
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS Catalina 10.15.1 to 10.15.4
  • macOS Mojave 10.14.0 to 10.14.4
  • macOS High Sierra 10.13.5 to 10.13.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • Windows Server 2012 R2
  • macOS Catalina 10.15.1 to 10.15.3
  • macOS Mojave 10.14.0 to 10.14.4
  • macOS High Sierra 10.13.5 to 10.13.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1909 (November 2019 Update / 19H2)
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • Windows Server 2012 R2
  • macOS Catalina 10.15.0
  • macOS Mojave 10.14.5 to 10.14.6
  • macOS High Sierra 10.13.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1903 (May 2019 Update / 19H1)
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
  • Microsoft Windows 10 Long-Term Servicing Channel
    • Microsoft Windows 10 Enterprise 2019 LTSC
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • Windows Server 2012 R2
  • macOS Catalina 10.15.0
  • macOS Mojave 10.14.5 to 10.14.6
  • macOS High Sierra 10.13.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • Windows Server 2012 R2
  • macOS Mojave 10.14.5 to 10.14.6
  • macOS High Sierra 10.13.5 to 10.13.6
  • macOS Sierra 10.12.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS Mojave 10.14.0 to 10.14.3
  • macOS High Sierra 10.13.5 to 10.13.6
  • macOS Sierra 10.12.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1809 (October 2018 Update / Redstone 5)
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS Mojave 10.14.0 to 10.14.2
  • macOS High Sierra 10.13.5 to 10.13.6
  • macOS Sierra 10.12.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS High Sierra 10.13.5 to 10.13.6
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro1
    • v1803 (Spring Creators Update / Redstone 4)
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS High Sierra 10.13.3 to 10.13.4
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro1
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Basic, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS High Sierra 10.13.2 to 10.13.3
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro1
    • v1709 (Fall Creators Update / Redstone 3)
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Basic, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS High Sierra 10.13.0 to 10.13.1
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro1
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1 Home Basic, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS High Sierra 10.13.0 to 10.13.1
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro1
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Basic, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows Embedded Standard 72
  • macOS Sierra 10.12.5 to 10.12.6
  • Mac OS X El Capitan 10.11.6
  • Mac OS X Yosemite 10.10.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • macOS Sierra 10.12.4 to 10.12.5
  • Mac OS X El Capitan 10.11.6
  • Mac OS X Yosemite 10.10.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2 Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • macOS Sierra 10.12.0
  • Mac OS X El Capitan 10.11.6
  • Mac OS X Yosemite 10.10.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • Mac OS X El Capitan 10.11.4 to 10.11.5
  • Mac OS X Yosemite 10.10.5
  • Mac OS X Mavericks 10.9.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • Mac OS X El Capitan 10.11.0
  • Mac OS X Yosemite 10.10.4 to 10.10.5
  • Mac OS X Mavericks 10.9.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • Mac OS X El Capitan 10.11.0
  • Mac OS X Yosemite 10.10.4 to 10.10.5
  • Mac OS X Mavericks 10.9.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • Mac OS X Yosemite 10.10.1 to 10.10.3
  • Mac OS X Mavericks 10.9.5
  • Mac OS X Mountain Lion 10.8.5

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP2
  • Mac OS X Yosemite 10.10.1 to 10.10.3
  • Mac OS X Mavericks 10.9.5
  • Mac OS X Mountain Lion 10.8.5

1Microsoft Windows XP is supported when using External Media Shield (EMS) Explorer only.

Operating systems able to access protected media:

  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP SP3 Professional
  • Mac OS X Yosemite 10.10.0 to 10.10.1
  • Mac OS X Mavericks 10.9.4 to 10.9.5
  • Mac OS X Mountain Lion 10.8.5

Operating systems able to access protected media:

  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP SP3 Home, Media Center, Professional
  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows XP SP3 Home, Media Center, Professional

Operating systems able to access protected media:

  • Microsoft Windows 8 Home, Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Home Premium, Enterprise, Professional, Ultimate
  • Microsoft Windows Vista SP0-SP2 Home Premium, Enterprise, Ultimate, Business
  • Microsoft Windows XP SP3 Home, Media Center, Professional

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000127054
Article Type: How To
Last Modified: 21 Oct 2024
Version:  16
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