How to use DSET 2.2 report in Linux

Summary: Dell Tool for gathering all relevant system information of legacy Dell PowerEdge servers. Necessary for advanced troubleshooting.

Article Content


Symptoms
This article details the function and use of DSET. DSET is a diagnostic tool used to assist troubleshooting in Dell PowerEdge servers.

 
Resolution
SLN292238_en_US__1icon Notes:
  • DSET is end of life and can no longer be downloaded from the Dell Support site.
  • DSET was replaced by SupportAssist Enterprise as the primary collection tool to be used with Dell EMC technical support.
  • If you wish to still use the tool and have it downloaded steps are below.
  • How to use DSET Windows

The Dell Server E-Support Tool (DSET) allows you to generate a complete report about your system's configuration and logs, including the Server Event Log (SEL) and PowerEdge RAID Controller (PERC) log.


Gather a DSET 2.2 report in Linux:

SLN292238_en_US__1icon Note: Check the release notes (English only) for a list of supported operating systems.
  1. copy the file into the /tmp folder on the server.

  2. Open the console and go to the /tmp folder by entering
    cd /tmp

  3. Make delldset_2.2.125_x64_A01.bin executable by entering
    chmod 700 delldset_2.2.125_x64_A01.bin

SLN292238_en_US__1icon Note: delldset_2.2.125_x64_A01.bin must be executed with Administrator Rights (root).
  1. Start the tool by entering
    ./delldset_2.2.125_x64_A01.bin

    SLN292238_en_US__4DSET_Linux_1
    Figure 1 : Commands to start DSET in Linux

  2. Now the Dell Software License Agreement is displayed on the screen. Press "q" to continue.

  3. Accept the terms by pressing "y".

  4. Now the DSET options are displayed on the screen. Choose Create DSET Report Only by pressing "2".

    SLN292238_en_US__5DSET_Linux_2
    Figure 2 : Select 2) Create DSET Report Only
     

  5. You can now enter your company name, but this is optional. Continue by pressing "Enter".

  6. The report options can be configured in the next steps.
    You can choose between "y" for yes or "n" for no and have to confirm this by pressing "Enter".
    To ensure all relevant information will be collected, answer as follows:

    • Skip collecting info for hardware categories (y/n): n
    • Skip collecting info for storage categories (y/n): n
    • Skip collecting info for software categories (y/n): n
    • Skip collecting any non-Linux log files (y/n): n
    • Append report filename with timestamp (y/n): y
    • Collect various advanced logs (y/n): y
    • Do you need to store in a different location (y/n): y
    • Specify the filename, file path or both: /tmp

     

    SLN292238_en_US__6DSET_Linux_3
    Figure 3 : Settings for collecting all relevant information
     

  7. After confirming the last option with "Enter", the gathering information process begins.

    SLN292238_en_US__7DSET_Linux_4
    Figure 4 : Gathering information process
     

  8. After up to 20 minutes the resulting ZIP-file will be saved in the /tmp folder. The name of the file is:
    DSET-Report_for_[SERVERNAME-SERVICE TAG--]-on-MM-DD-YYYY

After this is done, you can delete delldset_2.2.125_x64_A01.bin from your server or keep it for future use.


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Article Properties


Affected Product

PowerEdge

Last Published Date

10 Apr 2021

Version

4

Article Type

Solution

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