Article Number: 129368


Latitude 3500 Teardown/Removal guide for customer replaceable units (CRUs)

Summary: A guide to safe removal and replacement of those parts of a Latitude 3500 notebook that Dell considers safe and easy for anyone to attempt

Article Content


Symptoms

These guides will take you step by step through the safe removal of what are considered to be the Customer Replaceable Unit (CRU) parts of a Dell Latitude 3500 system. (CRUs are the parts of the system that shouldn't need an engineer to remove or replace.) The guides will also include pictures to reference what's involved.


Table of Contents:

  1. CRU Removal Guide
  2. Removal Instructions

 

Removal Guide

 

If these guides do not cover what you are looking to do, then you will want to reference your System Manual.

The article below provides information on safe practises to take into consideration before working with electrical equipment.


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Removal Instructions

 

SLN320628_en_US__1icon Note: Please click on the title of the section you want to open below, in order to see the contents.
 

 

SLN320628_en_US__2ReqTools_E7450_BKeith_01

1 Small Phillip's head screwdriver 2 Plastic Scribe
3 Small Flat head screwdriver    
 
SLN320628_en_US__1icon Note: Be aware that using a large Phillips or Flat Head screwdriver may result in damage to the head of the screws. This would make their removal impossible without speciality tools, that aren't available to our onsite engineers.

 

  1. Pre-Removal Instructions Before removing the Base Cover :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

  2. Loosen the nine captive screws that secure the base cover to the palmrest and keyboard assembly.

SLN320628_en_US__4Lat3500_Base1

  1. Pry the base cover and continue to open the right side of the base cover.

SLN320628_en_US__5Lat3500_Base2

  1. Lift the right side of the base cover [1], and remove it off the palmrest and keyboard assembly [2].

SLN320628_en_US__6Lat3500_Base3

 

  1. Pre-Removal Instructions Before removing the Battery :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover

  2. Disconnect the battery cable from the system board.

SLN320628_en_US__7Lat3400_3500_Battery1

  1. Remove the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [1].

  1. Lift the battery off the palmrest and keyboard assembly [2.

SLN320628_en_US__8Lat3400_3500_Battery2

 

  1. Pre-Removal Instructions Before removing the Memory Modules :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover and disconnect the Battery cable

  2. Pry the clips securing the memory module until the memory module pops-up [1].

  1. Remove the memory module from the memory module slot [2].

SLN320628_en_US__9Lat3400_3500_Memory1

 

  1. Pre-Removal Instructions Before removing the WLAN Card :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover and disconnect the Battery cable

  2. Remove the single (M2x3) screw that secures the WLAN card bracket to the system board [1].

  1. Slide and remove the WLAN card bracket that secures the WLAN cables [2].

  1. Disconnect the WLAN cables from the connectors on the WLAN card [3].

  1. Lift the WLAN card away from the connector [4].

SLN320628_en_US__10Lat3400_3500_WLAN

 

  1. Pre-Removal Instructions Before removing the Hard Drive :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover and disconnect the Battery cable

  2. Disconnect the hard drive cable from the system board [1].

  1. Peel the tape that secures the hard drive cable to the system board [2].

SLN320628_en_US__11Lat3400_3500_HDD1

  1. Remove the four (M2x4.5) screws that secure the hard drive assembly to the palmrest and keyboard assembly [1].

  1. Lift the hard drive from the slot on the palmrest and keyboard assembly [2].

SLN320628_en_US__12Lat3400_3500_HDD2

 

  1. Pre-Removal Instructions Before removing the Solid-state drive/Intel Optane memory module :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover and disconnect the Battery cable

  2. Remove the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [1].

  1. Turn the thermal plate over [2].

  1. Slide and remove the thermal plate from the solid-state drive/Intel Optane card slot [3.

SLN320628_en_US__13Lat3400_3500_SSD1

  1. Remove the single (M2x2) screw that secures the solid-state drive/Intel Optane card to the palmrest and keyboard assembly [1].

  1. Slide and lift the solid-state drive/Intel Optane card off the palmrest and keyboard assembly [2].

SLN320628_en_US__14Lat3400_3500_SSD2

 

  1. Pre-Removal Instructions Before removing the WWAN Card :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the Base Cover and disconnect the Battery cable

  2. Remove the single (M2x3) screw that secures the WWAN card bracket to the WWAN card [1].

  1. Slide and remove the WWAN card bracket that secures the WWAN cables [2].

  1. Disconnect the WWAN cables from the connectors on the WWAN card [3].

  1. Lift the WWAN card away from the connector on the WWAN daughterboard [4].

SLN320628_en_US__15Lat3500_WWAN


 

If you require further assistance, please contact Technical Support

 

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Article Properties


Affected Product

Latitude 3500

Last Published Date

05 Dec 2020

Version

3

Article Type

Solution

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