Dell Data Protection Personal Edition 激活失败,并显示错误 0x65b

Summary: 尝试激活新用户时,Dell Data Protection |个人版 v8.0 日志可能会显示错误代码 0x65b。这是一个 Microsoft 错误代码,意思是“ERROR_FUNCTION_FAILED”。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Data Protection | Personal Edition

受影响的版本:

  • 8.0 版

如果您收到此错误代码,则 Windows Shield 日志文件可能会显示以下内容:

[07.19.13 07:10:49:831 WCFMessageSink: 521] Interop WCF: Attempting to activate user against LMS
[07.19.13 07:10:56:594 LocalActivation: 887] [SUPPORT] [W] Activation - Unable to activate new user username@domain.com' [error = 0x65b]

Dell Data Protection |个人版 v8.0

如果您收到此错误代码,则 Windows Shield 日志文件可能会显示以下内容:

[07.19.13 07:10:49:831 WCFMessageSink: 521] Interop LOG: WCF: Attempting to activate user against LMS
[07.19.13 07:10:56:594 LocalActivation: 887] [SUPPORT] [W] Activation - Unable to activate new user username@domain.com' [error = 0x65b]

Cause

不适用

Resolution

要解决此问题,请执行以下步骤:

  1. 卸载并重新安装已安装的 SQL compact 数据库实例。
  2. 使用选项 2 运行 LSA 密钥包以重建本地数据库。

要联系支持部门,请参阅 Dell Data Security 国际支持电话号码
转至 TechDirect,在线生成技术支持请求。
要获得更多见解和资源,请加入戴尔安全社区论坛

Affected Products

Dell Encryption
Article Properties
Article Number: 000129448
Article Type: Solution
Last Modified: 02 Oct 2024
Version:  8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.