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922 Photo All-in-One Printer Usage and Troubleshooting Guide

Summary: This article provides general troubleshooting steps and links to articles specifically designed for your Inkjet printer.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms


This article provides general troubleshooting steps and links to articles specifically designed for your Inkjet printer.


Table of Contents:

  1. Printer Troubleshooting Steps and Procedures
  2. Operating System Compatibility with Dell Printers
  3. Obtaining and Installing Printer Drivers and Software
  4. 922 Owner's Manual
  5. Links to Other Troubleshooting Solutions
  6. Buying Ink and Toner

1. Printer Troubleshooting Steps and Procedures

  1. When connected by a USB cable, reseat both ends of the cable going from the computer to the printer.
     
 
  • Restart the computer.
     
 
  • Turn the printer off.
     
 
  • Unplug the printer power cord from the A/C outlet or surge protector and wait at least 30 seconds.
     
 
  • Plug the printer power cord back into the A/C outlet or surge protector.
     
 
  • Turn the printer back on.
     
 
  • Check for paper jam messages and clear any jams.
    Note: Refer to Dell Knowledge Base article How to resolve printer paper jams for more information on checking for paper jams.
     
 
  • Check the ink cartridge levels and install new cartridges if necessary.
    Note: Refer to the 922 Owner's Manual for more information on Ink Cartridge Maintenance.
     
   
  • Make sure the desired printer is set as the default printer.
    1. Press and hold the Windows key SLN149740_en_US__1iC_Windows_Key_BD_v4 and then press the r key
    2. In the Run box type, shell:PrintersFolder and then touch or click OK.
    3. Touch and hold or right-click the desired printer.
    4. Touch or click Set as default printer.
      Note: When Set as default printer in not an option, it normally means the printer is already set as the default printer and usually has a check mark next to it.

 
  • Run the Printer troubleshooter to diagnose and automatically correct any printer spooler issues. For more information, refer to the Dell Knowledge Base article How to Resolve Printer Spooler Errors.
     

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2. Operating System Compatibility with Dell Printers

This link takes you to the Dell Knowledge Base article that provides information on what Operating Systems are compatible with your printer.
Operating System Compatibility with Dell Printers

This link takes you to the Dell Knowledge Base article that provides information on Microsoft Windows 10 Compatibility with Dell Printers.
Microsoft Windows 10 Compatibility with Dell Printers

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3. Obtaining and Installing Printer Drivers and Software

This article provides instructions on how to download and install drivers for your printer.

Dell Printer Uninstalling, Downloading and Installing Printer Drivers, Software, Manuals and Firmware

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4. 922 Owner's Manual

SLN149740_en_US__2icon If you are looking for additional troubleshooting resources, visit the Dell Printer Support page.

 The User's Guide or Owner's Manual provides information on how to set up, use and troubleshoot your printer.

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5. Links to Troubleshooting Solutions

 
  • Scan or Copy Issues: Refer to the 922 Owner's Manual for more information on resolving scanning or copying Issues.
     
   
  • Print Quality Issues: Refer to the 922 Owner's Manual for more information on resolving print quality issues.
     
   
  • Fax Issues: Refer to the 922 Owner's Manual for more information on resolving Fax issues.
     
     

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6. Buying Ink and Toner

SLN149740_en_US__2icon Note: Due to the age of your Dell inkjet printer, the availability of inkjet cartridges will diminish over time.

To search for cartridges for your Dell inkjet printer, perform the following steps.

  1. Browse to Dell.com.
  2. Use the search box at the top of the page, by typing in the model number of your printer, and then touch or click Search.
    SLN149740_en_US__2icon Note: When after searching our site and none found, please try an office supply store.

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Cause

 

Resolution

 

Article Properties


Affected Product

Dell 922 All In One Photo Printer

Last Published Date

17 Sep 2021

Version

6

Article Type

Solution