卸载 Dell Data Security 期间出现依赖项错误

Summary: 在卸载 Dell Data Security(以前称为 Dell Data Protection)期间,可能会显示相关性错误。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition
  • Dell Encryption External Media
  • Dell Data Protection | External Media Edition
  • Dell Data Guardian
  • Dell Self-Encrypting Drive Manager
  • Dell Data Protection | Self-Encrypting Drive Manager
  • Dell BitLocker Manager
  • Dell Data Protection | BitLocker Manager
  • Dell Full Disk Encryption
  • Dell Data Protection | Secure Lifecycle
  • Dell Data Protection | Cloud Edition
  • Dell Endpoint Security Suite Enterprise
  • Dell Endpoint Security Suite Pro
  • Dell Threat Defense
  • Dell Data Protection | Server Encryption
  • Dell Data Protection | Security Tools

受影响的版本:

  • v8.0.0 及更高版本

Cause

不适用

Resolution

卸载 Dell Encryption Enterprise 时可能会收到以下错误:

[APPLICATION1] 取决于 [APPLICATION2]。卸载 [APPLICATION1],然后重试卸载。

Dell Encryption Management 代理程序
图 1:(仅限英文)Dell Encryption Management 代理程序

提醒:
  • [APPLICATION1] 和 [APPLICATION2] 表示依赖另一个 Dell Encryption Enterprise 应用程序的 Dell Encryption Enterprise 应用程序。
  • 该错误在您的端点上可能看起来略有不同。

这些错误是由于在卸载依赖项之前尝试卸载应用程序所致。可以使用 Dell Data Security 卸载程序卸载所有 Dell Data Security 组件。有关详细信息,请参阅如何运行 Dell Data Security Uninstaller(英文版)。


要联系支持部门,请参阅 Dell Data Security 国际支持电话号码
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Affected Products

Dell Encryption
Article Properties
Article Number: 000129590
Article Type: Solution
Last Modified: 15 Mar 2024
Version:  13
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