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Article Number: 000130568

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How to Log in to the Carbonite Endpoint Dashboard

Summary: The Carbonite Endpoint dashboard can be logged into by following these instructions.

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Article Content

Symptoms

Note:

Carbonite Endpoint requires a dashboard to manage:

  • Users
  • Devices
  • Activation codes

This guide explains how to log in to the Carbonite Endpoint dashboard.

Affected Products:

Carbonite Endpoint

Affected Operating Systems:

Windows
Mac

Cause

Not applicable.

Resolution

To log in to the dashboard:

  1. The Carbonite Endpoint dashboard URL must first be identified. If a computer has been activated, go to Step 2. If a computer has not been activated, go to Step 3.
  2. When a computer has been activated, the URL may be found in the About tab in the Carbonite Endpoint device. Go to Step 4.

About tab

  1. When a computer has not been activated, the Activation URL may be found in your welcome email from Carbonite Endpoint. Go to Step 4.

Carbonite Endpoint welcome email

  1. Open a web browser and go to the Carbonite Endpoint dashboard.
  2. Log in to the dashboard.

Carbonite Endpoint administration console

Note:
  • If this is your first time logging in or if you have a passcode, the links along the bottom can be used to input the passcode instead of a password.
  • If you must reset your password, you can click the Forgot your password link to generate a passcode. Passcodes expire after 24 hours.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties

Affected Product

Carbonite

Last Published Date

21 Jun 2022

Version

11

Article Type

Solution