如何在執行 Dell 加密的電腦上強制進行當機傾印

Summary: 如何在執行 Dell Encryption (之前稱為 Dell 資料保護) 的電腦上強制進行當機傾印 |加密)。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影響的產品:

  • Dell Encryption
  • Dell Data Protection | Encryption

Cause

不適用

Resolution

若要將機器設定為手動當機傾印,請使用下列設定修改登錄:

注意:參考從鍵盤 此超連結會帶您前往 Dell Technologies 以外的網站。強制執行系統當機與手動當機傾印。

新增這些登錄檔設定後,請務必重新開機機器,以便其生效。在電腦進行加密,然後重新開機時,我會將這些新增至機器。在啟動期間,請等待電腦停止回應,並讓它坐上幾分鐘。當傾印停止回應時,必須擷取它。

接下來,握住右側 Ctrl 鍵,然後同步選取 ScrollLock 兩次,以啟動當機傾印,以手動造成電腦故障。在替代作業系統中重新開機機器,並收集記憶體傾印。接著壓縮 ZIP 檔案中的檔案並上傳以進行分析。

若要建立當機傾印,請變更以下登錄設定:

警告:下一個步驟是 Windows 登錄編輯:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\i8042prt\Parameters]
"CrashOnCtrlScroll"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\kbdhid\Parameters]
"CrashOnCtrlScroll"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Debug Print Filter]
"DEFAULT"=dword:0000000f

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl]
"AutoReboot"=dword:00000001
"CrashDumpEnabled"=dword:00000001
"Overwrite"=dword:00000001
"LogEvent"=dword:00000001
"DumpFile"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,4d,00,45,00,4d,00,4f,00,52,00,59,00,2e,00,44,00,4d,00,50,\
00,00,00
"DumpFilters"=hex(7):64,00,75,00,6d,00,70,00,66,00,76,00,65,00,2e,00,73,00,79,\
00,73,00,00,00,00,00

對於建立當機時的詳細記錄,請使用以下登錄檔設定:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\CMGShield]
"LogVerbosity"=dword:0000000f
"DebugServerPipe"=dword:00000001
"DebugClientPipe"=dword:00000001
"RollOvers"=dword:00000010

[HKEY_LOCAL_MACHINE\SOFTWARE\CREDANT\LMC]
"LogVerbosity"=dword:0000000f

[HKEY_LOCAL_MACHINE\SOFTWARE\CREDANT\IPC]
"LogVerbosity"=dword:0000000f

[HKEY_LOCAL_MACHINE\SOFTWARE\Credant\EMS]
"FileLogVerbosity"=dword:00000004
"DebugLogVerbosity"=dword:00000004
"FileLogFlushing"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\CREDANT\SysTray]
"LogVerbosity"=dword:0000000f

[HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Dell Data Protection]
"LogVerbosity"=dword:0000000f

如要聯絡支援部門,請參閱 Dell Data Security 國際支援電話號碼
請前往 TechDirect,以線上產生技術支援要求。
如需更多深入見解與資源,請加入 Dell 安全性社群論壇

Affected Products

Dell Encryption
Article Properties
Article Number: 000130694
Article Type: Solution
Last Modified: 26 Sep 2023
Version:  8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.