Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Events and Error Message Reference Guide for Dell EMC PowerEdge servers

Summary: This Event and Error Message Reference Guide for Dell EMC PowerEdge servers provides information about the events and error messages generated by the system firmware and agents thatSee more

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Error and Event Messages are displayed on the graphical user interface, command line interface, and stored in log files. Messages are displayed or stored as a result of user action, automatic event occurrence, or for data logging purposes. For information about the event and error messages generated by the PowerEdge server firmware and agents that monitor system components,

View the Error Code Lookup page at qrl.dell.com > Look Up > Error Code
Type the error code, and click Look it up.

 

Many errors can be resolved or prevented by ensuring the system's firmware levels are up to date. If the system is new, or have been recently moved, some components, including the memory could have become incorrectly seated due to the shock and vibration. Memory modules and other components may need to be be reseated (taken out, and put back in) before continuing troubleshooting.

Error Message definition

  • Error messages are divided into three elements:
    1. Error Message: Indicates the actual error message, probable cause, wherever applicable.
    2. Recommended Response Action: Indicates the remedial tasks to be performed to resolve an issue. Comprehensive information is given about the GUI navigation path (or RACADM and WS-MAN commands) that helps in effective and fast resolution.
    3. Detailed Description: Provides more info about the error or event, where appropriate.
  • Messages are classified according to hardware and software categories in the server and its management applications (such as iDRAC, OMSA, CMC, and Lifecycle Controller). The category and severity of each message is also specified.
  • Use the EEMI reference guide to understand more about the events and resolve issues associated with your Dell Enterprise systems.
  • Messages are prefixed with event type to help easy identification. For example PSU, STOR, and VLT representing power supply unit, storage and voltage respectively. Expansion of acronyms used for classifying error messages is listed:
     
    Acronym Category
    AMP Amperage
    ASR Auto Sys Reset
    BAR Backup & Restore
    BAT Battery Event
    BIOS BIOS management
    BOOT Boot control
    CBL Cable
    CMC Chassis Management Control
    CPU Processor
    CPUA Proc Absent
    CTL Storage Controller
    DH Certificate Management
    DIAG Diagnostic
    DIS Auto-discovery
    DKM Dell Key Manager
    ENC Storage enclosure
    EPP Extended power performance
    FAN Fan event
    FC Fibre channel
    FCD Feature card
    FLDC Unknown
    FSD Debug
    HWC Hardware configuration
    IOID I/O Identify optimization
    IOV I/o virtualization
    IPA DRAC IP address
    ISM iDRAC Service Module
    JCP Job control
    LC Lifecycle Controller
    LIC Licensing
    LNK Link status
    LOG Log event
    MEM Memory
    NIC NIC configuration
    OSD OS deployment
    OSE OS event
    PCI PCI device
    PDR Physical disk drive
    PFM System performance event
    POW Power usage
    PR Part exchange
    PST BIOS POST
    PSU Power supply unit
    PSUA PSU absent
    PWR Power usage
    RAC RAC event
    RDU Redundancy
    RED FW download
    RFL IDSDM media
    RFLA IDSDM absent
    RFM Flex address SD
    RRDU IDSDM redundancy
    RSI Remote service
    SEC Security event
    SEL System event log
    SSD PCIe SSD
    STOR Storage
    SUP Firmware update job
    SWC Software configuration
    SWU Software change
    SYS System info
    TMP Temperature
    TMPS Temperature statistics
    TST Test alert
    UEFI UEFI event
    USR User tracking
    VDR Virtual drive
    VF vFLash media
    VFL vFlash event
    VFLA vFlash absent
    VLT Voltage
    VME Virtual media
    VRM Virtual console

Alert category definition

  • System Health: Represents all the alerts that are related to hardware within the system chassis. For example, temperature errors, voltage errors, and device errors.
  • Storage Health: Represents alerts that are related to the storage subsystem. For example, controller errors, physical disk drive errors, and virtual drive errors.
  • Configuration: Represents alerts that are related to hardware, firmware, and software configuration changes. For example, PCI-e card added or removed, RAID configuration changed, and iDRAC license changed.
  • Audit: Category represents the audit log. Examples include, user login/logout information, Password authentication failures, session info, power states.
  • Update: Represents alerts that are generated because of firmware or driver upgrades and downgrades. This does not represent firmware inventory.

Cause

Dell EMC

Resolution

Dell Technologies 2021

Article Properties


Affected Product

PowerEdge

Last Published Date

22 Apr 2022

Version

5

Article Type

Solution