Article Number: 000132015
For the Fingerprint Reader to function you will need to install the drivers & software on your system. The software used for the fingerprint reader is Dell Data Protection | Security Tools and can be found on the Drivers & Downloads site page, from there, please add your service tag or allow the site to identify your system to ensure the correct driver & software are identified for your system and proceed to the Drivers section from the left-hand menu shown
Dell Data Protection | Security Tools
Dell Data Protection|Security Tools
The Dell Data Protection | Security Tools replaces the Dell Data Protection Access which is no longer available. Dell Data Protection | Security Tools comes pre-installed on all Dell Latitude, OptiPlex, and Precision systems and on selected XPS notebooks. It can also be downloaded through the Drivers & Downloads site page.
If installing on a Dell system that includes Dell ControlVault. Dell ControlVault firmware may need to be updated, which requires Dell Data Protection | Security Tools to be installed.
Control Vault Firmware Update
Control Vault drivers and firmware are created per-platform. To find the latest version of the Dell Control Vault drivers and firmware, navigate the Drivers & Downloads site, selecting the affected platform.
Once downloaded, extract the Dell ControlVault Firmware update package. As the extraction completes, the setup file will automatically start.
Follow the on-screen prompts to complete the install and upgrade of the Dell Control Vault drivers and firmware.
For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or reference How To Contact Dell Data Security Chat Support. To contact support outside the US, reference Dell Data Security International Support Phone Numbers. For additional insights and resources, visit the Dell Security Community Forum.
Laptops, Latitude, XPS, Dell Security Tools, Latitude E4200, Latitude E5400, Latitude E5410, Latitude E5420, Latitude E5420M, Latitude E5510, Latitude E5520, Latitude E5520M, Latitude E5530, Latitude E6220, Latitude E6230, Latitude E6420 See more
21 Feb 2021