Symptoms
The Windows key on your system may stop responding. This issue is noticed when playing a game on the computer.
Cause
This is a Windows 10 feature that is intended to disable the Windows key on laptops so that it does not interfere while gaming.
Resolution
The Windows key can be enabled and disabled by pressing Fn + F6.
Affected Products
Alienware 13 R3, Alienware 15 R3, Alienware 15 R4, Alienware 17 R4, Alienware 17 R5, Alienware M15, Alienware M15 R2, Alienware M17, Alienware M17 R2, Alienware Area-51m, Alienware m17