Dell Inspiron Chromebook 7486 Usage and Troubleshooting Guide

Refer to Dell Knowledge Base article Getting started with the Dell Chromebook, for information about setting up your Chromebook for the first time, backup and recovery options as well as battery health and charging.



(The videos are English only.)

For port locations, browse to the Inspiron Chromebook 7486 Online Manual Page, and then touch or click PDF under Inspiron Chromebook 7486 Setup and Specifications (refer to the Views of Inspiron Chromebook 7486 section).

To view or download the Service Manual, browse to the Inspiron Chromebook 7486 Online Manual Page, and then touch or click PDF to the right of Inspiron Chromebook 7486 Service Manual.

To locate your Service Tag or Express Service Code, browse to Dell Knowledge Base article How to find the Service Tag number on Chromebook / Chromebox within the Operating System.

Refer to the following links to learn how to use the Chrome Operating System.

• Downloading and installing apps on the Dell Chromebook
• Google Drive: How to Enable and Disable Offline Mode
• How do I manage tasks in the Chromebook operating system?
• How to print from your Dell Chromebook

For information about connecting to your wireless network, refer to Dell Knowledge Base article Setting up the network connection on the Dell Chromebook.
 

For help with determining any connectivity issues, browse to the Chrome Connectivity Diagnostics extension page (you must be able to reach the Internet on the Chromebook having the issues to be able to get the extension).  

(The videos are English only.)

This section covers the Chrome Shell (CROSH) diagnostics. The Chrome OS does not support ePSA, Dell BIOS, the F12 Boot menu or DellConnect. There are no preboot diagnostics.

• Using the CROSH diagnostics on your Dell Chromebook
• How to find Chrome OS logs and analyze them

This section covers the hardware that is installed on your computer; select the tabs below to find out more information.

• Battery Status and Health Check
• Input Devices Issues
• Ports and Replicators
• Perpetual License Management

 

The battery charge and status LED indicator is on the left edge of the computer (Figure 1). Refer to Table 1 for the description of the LED.

Figure 1: Battery LED Location

Power Source	LED Behavior	System Power State
AC Adapter	Solid White	Charging (Full) (S0 - S5)
AC Adapter	Solid Amber	Charging (S0 - S5)
Battery	Solid White	Discharging (S0)
Battery	Breathing White	Discharging (S3)
Battery	Off	Discharging (S5)
Battery	Blinking Amber	Battery Error (S0 - S5)

Table 1: Battery LED Behavior

• S0 (ON) — System is turned on.
• S3 (Sleep) — System is in sleep state. It consumes less power.
• S5 (OFF) — The computer is in a shutdown state.

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For more information, see the Dell Knowledge Base article Battery Health Check (Chromebook), for information about how to check the health of your battery, and determine if it is charging correctly.

 

Refer to the following links for information about and resolving issues with input devices.

• Chromebook Keyboard Guide
• Using and Troubleshooting Screen Issues on Chromebooks
• Peripheral item support for Dell Chromebook systems

 

Refer to the following links for information about external ports and devices.

• A Guide to External Ports and Connectors on a Computer System

• Peripheral item support for Dell Chromebook systems

 

Refer to Dell Knowledge Base article Google Chromebook perpetual license management required when Chromebook systems are replaced, for more information.