How to uninstall Skype on your Dell PC

Summary: This article takes you through how to uninstall skype on all the current versions of the Windows operating system.

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Symptoms

This article provides information about how to remove Skype from a Dell PC with a Windows operating system.

Table of Contents:

  1. How to uninstall Skype
  2. How to uninstall Skype for Business

 

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How to uninstall Skype

This section guides you through uninstalling Skype on various versions of the Windows operating system.

SLN265912_en_US__1icon Note: This section only deals with uninstalling Skype, not Skype for Business (formerly Lync). Skype for Business is still part of the Microsoft Office Suite. See the section How to uninstall Skype for Business for more information.

Windows 10

  1. Close Skype and make sure it is not running in the background.
  2. Tap or click on the Windows Start Button and type appwiz.cpl.
  3. Tap or click on the program to open it a new window.
  4. Hold down on or right-click Skype from the list and select either Remove or Uninstall.
  5. Reboot your system and verify that the application is uninstalled.

Windows 8 and 8.1

Using a touch screen:

  1. Navigate to the Start screen.
  2. Find and press the Skype applications icon.
  3. After a few seconds, pull down on the icon without releasing your finger. A little checkmark should appear in the corner of the icon.
  4. A bar should appear at the bottom of the screen with a button for uninstall. Press the button to uninstall the application.

Using a mouse and keyboard:

  1. Navigate to the Start screen.
  2. Find the Skype applications icon and right-click on it.
  3. Select uninstall from the menu that appears.

Windows Vista and 7

SLN265912_en_US__1icon Note: As of July 12, 2011, Microsoft has stopped supporting Microsoft Windows Vista in all its revisions.
  1. Go to your Start menu and open the Control Panel.
  2. In the Control Panel, ensure that Windows is set to View as - Small or Large icons.
  3. Scroll down to the Programs and Features icon and double-click it with your mouse.
  4. A list of all the programs currently installed on your system will generate. Once the list has generated, select Skype.
  5. With Skype selected, click on the change/remove button to start the uninstall.
  6. Once the system indicates that the uninstall is complete, restart your system and ensure the program has been removed.
SLN265912_en_US__1icon Note: There have been reports of folders and hooks being left on your system after uninstalling Skype on Windows 7. If this is the case for your system, perform either one of the following actions:
  • SLN265912_en_US__1icon Search online and use a specific uninstallation program such as Revo to completely remove the program.
  • SLN265912_en_US__1icon Use the regedit utility to remove all mention of Skype from your registry.
Editing your registry is not recommended, as mistakes made in the registry can negatively affect your system's ability to run or boot correctly.


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How to uninstall Skype for Business

  • Skype for Business in Office 365/2019
  • Skype for Business 2016
  • Lync 2013
 
SLN265912_en_US__1icon Note: Skype for Business is integrated into Office 365. It will not appear in the Programs and Features list, and you will not be able to uninstall it without removing Office 365 or 2019 from your computer.

   

SLN265912_en_US__1icon Note: Disabling Skype for Business on your system requires administrator privileges.

 

  1. Open Skype for Business.

  2. Click on the Options menu at the upper right hand side corner of your toolbar.

  3. Click on Personal in the left hand side menu on the window that appears.

  4. Uncheck the check boxes next to:

    • Automatically start the app when I log on to windows

    • Start the app in the foreground

  5. Click on OK, restart your PC and test

  1. Stop the automatic Skype for Business startup:

    1. Open Skype for Business and click on the tools icon and select tools > options from the drop down menu.

    2. In the Options window, choose Personal and uncheck Automatically start the app when I log on to Windows and Start the app in the foreground and select OK.

    3. Click on the tools icon and select File > Exit.
      Skype for Business is still on your PC, but it'll no longer start up when you turn on your PC.

SLN265912_en_US__1icon Note: You can only remove Skype for Business Basic from your PC, but you can not remove Skype for Business from Office 365 as it's an integrated unit of the Office suite.
  1. How to remove Skype for business from your PC (If Possible):

    1. Open Control Panel and go to Programs > Programs and Features > Uninstall or change a program.

    2. Choose Skype for Business > Uninstall.

    3. When the Ready to Uninstall window appears, choose Uninstall.

      SLN265912_en_US__1icon Note: The Dialog box will tell you that it's removing Office from your computer, but it's not removing Office - it's only removing Skype for Business. You will be asked to close any open Office applications while it removes Skype for Business and this can take several minutes to complete.
    4. When it's finished uninstalling, click on Close and restart your PC.

    5. If this hasn't worked you can use the registry to remove the program as well, however we will not go over this in this guide. It is too easy to cause irrepairable damage to your operating system changing your registry options.

  1. Stop the automatic Lync for Business startup:

    1. Open Lync for Business and click on the tools icon and select tools > options from the drop down menu.

    2. In the Options window, choose Personal and uncheck Automatically start the app when I log on to Windows and Start the app in the foreground and select OK.

    3. Click on the tools icon and select File > Exit.
      Lync for Business is still on your PC, but it'll no longer start up when you turn on your PC.

  2. How to remove Lync for business from your PC (If Possible):

    1. Open Control Panel and go to Programs > Programs and Features > Uninstall or change a program.

    2. Choose Lync for Business > Uninstall.

    3. When the Ready to Uninstall window appears, choose Uninstall.

      SLN265912_en_US__1icon Note: The Dialog box will tell you that it's removing Office from your computer, but it's not removing Office - it's only removing Lync for Business. You will be asked to close any open Office applications while it removes Lync for Business and this can take several minutes to complete.
    4. When it's finished uninstalling, click on Close and restart your PC.

    5. If this hasn't worked you can use the registry to remove the program as well, however we will not go over this in this guide. It is too easy to cause irrepairable damage to your operating system changing your registry options.


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Article Properties


Affected Product

Desktops & All-in-Ones, Laptops, Inspiron, Latitude, Vostro, XPS, Fixed Workstations

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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