Article Number: 000134420
This document provides information on how to troubleshoot Dell OpenManage Server Administrator (OMSA) if the correct information is not being displayed or updated as expected. This can occur if the OMSA services has stopped.
In the OMSA installed environment, OMSA operation may be unstable. For example, some information such as storage information may not be displayed on the OMSA, or OMSA may not open.
Also, after replacing a disk, the yellow exclamation icon may be displayed on the backplane or predictive failure may not be cleared.
In this case, restarting OMSA services may be valid for troubleshooting. Also, if the OMSA does not open, changing URL to the hostname (https://127.0.0.1:1311) may be valid for troubleshooting.
This article provides how to restart services.
If the issue is not solved after restarting OMSA services, please contact Dell Technical Support.
Press Windows+R key to open the Run window and enter "services.msc".
On the Services screen, check the following OMSA services are on the list.
Right-click each service name and select Restart from the displayed menu.
There is no specific order to restart.
Open the terminal and move to the /opt/dell/srvadmin/sbin.
Run the command
./srvadmin-services.sh restart to restart OMSA services.
OMSA service status can be checked by running
./srvadmin-services.sh status command.
To restart Server Administrator on systems, run the command
srvadmin-services.sh restart from the command line.
To start Server Administrator on systems, run the command
srvadmin-services.sh start from the command line.
To stop Server Administrator, run the command
srvadmin-services.sh stop from the command line.
23 Sep 2021