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How to Clean the Color Tone Density ( CTD ) Sensor on the E525w Dell Color Multifunction Printer

Summary: Steps for cleaning the Color Tone Density (CTD) sensor on the E525w Dell printer.

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Article Content


Symptoms


How to Clean the Color Tone Density ( CTD ) Sensor on the E525w Dell Color Multifunction Printer

 

How to Clean the Color Tone Density ( CTD ) Sensor on the E525w Dell Color Multifunction Printer

  1. Ensure that the printer is turned off.
  2. Push the rear cover release handle and open the rear cover (Figure 1).
    SLN297349_en_US__1C1765CTD-1
    Figure 1
     
  3. Clean the CTD sensor inside the printer with a clean dry cotton swab (Figure 2).
    SLN297349_en_US__2C1765CTD-2
    Figure 2
     
  4. Close the rear cover (Figure 3).
    SLN297349_en_US__3C1765CTD-3
    Figure 3
     
  5. Turn on the printer.

If these steps do not correct the problem, please contact Dell Technical Support.

SLN297349_en_US__4Printer Support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.  

Purchase Toner and other Dell Laser Printer Supplies

Dell Recycling
 
SLN297349_en_US__5icon It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.



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Article Properties


Affected Product

Dell E525w Color Multifunction Printer

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution