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Article Number: 000135586


How to Install or Re-install a Printer on Windows 7 Using a USB Connection

Summary: Guide for install or reinstall of Dell printer connected to USB in Windows 7.

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Symptoms

Table of Contents:

  1. How to Install or Re-install a Printer on Windows 7 Using a USB Connection

This article provides information on "How to Install or Re-install a Printer on Windows 7 Using a USB Connection"


1. How to Install or Re-install a Printer on Windows 7 Using a USB Connection

 

If the printer has previously been installed on the system, fully uninstall the driver and other software before re-installing.

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  • The Print Server Properties dialogue opens. The dialogue can also be opened from the Devices and Printers folder by selecting any other printer and clicking Print server properties in the top menu bar, then selecting the Drivers tab.

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  • On the Drivers tab, click Add.

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  • The Add Printer Driver wizard launches, click Next to continue.
  • No changes are required on the Processor and Operating System Selection screen when installing a driver for use on the local machine. Click Next to continue.

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  • Click the Have Disk button.

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  • Click Browse.

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  • Navigate to the extracted files and click Open.

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  • Often the driver will be a few directories deep, in this case we first select English. This driver package only includes the English language driver, some will have multiple languages to choose from.
Note: The instructions in this step are a general guide using one driver package as an illustration. Different driver packages will have slightly different folder structures.

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  • Next in this example we select the folder Win_87VistaXP. The folder name indicates the driver is suitable for Windows XP, Vista, 7 or 8. There is only one folder in this driver package but others may have separate folders for different OS versions.

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  • This package now requires us to select which architecture the OS is for. For 32-bit machines select x32, for 64-bit machines select x64. In this case we select x64.

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  • Select the driver (*.inf) file, in this case DLHLSZL.inf and click OK.

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  • In the Install from Disk dialogue click OK.

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  • Some driver packages may include drivers for more than one model or variant, select the correct model from the list, then click Next.

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  • Click Finish to complete the Add Printer Driver Wizard.
  • Confirm the driver has installed, then click close.

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  • Switch the printer on. Windows should automatically detect and install the printer.

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  • If the printer is not automatically detected and installed, reseat the USB cable and restart the printer.
  • If the printer is still not detected and installed, open the Devices and Printers folder. If the printer is listed under "Unspecified", right click on the icon and select Troubleshoot.

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If these steps do not correct the problem, please contact Dell Technical Support.

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Article Properties


Last Published Date

21 Feb 2021

Version

3

Article Type

Solution