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Troubleshooting the Dell V313 and V313w All-in-One Inkjet Printer

Summary: Refer to the Things to Do Before You Troubleshoot, Using the Dell Service Center and Links to Troubleshooting Solutions sections for help with your Dell V313 and V313w All-in-OneSee more

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Article Content


Symptoms

Table of Contents:

  1. Things to Do Before You Troubleshoot
  2. Using the Dell Service Center
  3. Links to Troubleshooting Solutions

This article is a guide to troubleshooting the Dell V313 and V313w All-in-One Inkjet printers (Figure 1).

SLN113825_en_US__1V313w_prod_shot
Figure 1: Dell V313w All-in-One Inkjet Printer

 

1. Things to Do Before You Troubleshoot

Use this checklist to solve most printer problems:
  • Make sure the power cord is plugged into the printer and into a working electrical outlet.
  • Make sure the printer is not plugged into a surge protector, uninterruptible power supply, or extension cord.
  • Make sure the printer is turned on.
  • Make sure the printer is connected to the host computer, print server, or other network access point.
  • Check the printer for error messages and resolve any errors.
  • Check for paper jam messages and clear any jams.
  • Check the ink cartridge levels and install new cartridges if necessary.
  • Turn the printer off, wait about 10 seconds, and then turn the printer back on.

2. Using the Dell Service Center

  1. Click SLN113825_en_US__2SG_pearl or Start.
  2. Click All Programs or Programs, and then select Dell Printers.
  3. Select Dell Printer Home.
  4. In the Dell Printer Home, click the Support tab, then click Dell Service Center.

3. Links to Troubleshooting Solutions


Article Properties


Affected Product

Dell V313 All In One Inkjet Printer, Dell V313w All In One Wireless Inkjet Printer

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution