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Article Number: 000139383

Configure mobile phones to access email in Exchange 2013

Article Content


Article Summary: This article contains information about configuring mobile phones to access email in Exchange 2013


Most mobile phones and devices are capable of using Autodiscover to configure the mobile email client to use Exchange ActiveSync. To configure an email account on most mobile phones, you’ll need two pieces of information.

  1. The user’s email address
  2. The user’s password

    If Autodiscover can’t contact the Exchange server, you’ll need to set up the mobile phone manually. Manual setup requires the user’s email address and password as well as the Exchange ActiveSync server name. In most organizations, the Exchange ActiveSync server name is the same as the Outlook Web App server name without the /owa, for example,


Article Properties

Affected Product

Servers, PowerEdge, Microsoft Windows 2008 Server R2, Microsoft Windows 2008 Server Service Pack 2, Microsoft Windows 2012 Server, Microsoft Windows 2012 Server R2

Last Published Date

21 Feb 2021



Article Type