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SC Storage Customer Notification: Consistency snapshots fail when volume(s) in Recycle Bin

Summary: A deleted volume left in recycle bin that was part of a snapshot consistency group will cause the remaining volumes to abort taking future snapshots.

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Article Content


Symptoms

Issue

When working with Consistency Groups and volumes, Storage Center may alert that a Consistency Group has aborted processing. When this occurs new snapshots for volumes within the Consistency Group are not created. When this occurs the following or similar message will be displayed under the Alerts tab:

SLN308201_en_US__1ConsistencyGroup2
Cause

The above issue can be caused by deleting volumes in a Consistency Group and leaving them in the Recycle Bin. Use the screen shot below to confirm.

 

Consistency Group containing volumes in the Recycle Bin:

SLN308201_en_US__2ConsistencyGroup

  



Resolution

Solution

Emptying the Recycle Bin of any volumes in a Consistency Group should clear the error and allow new snapshots to be taken. If this is not the case please contact Dell Storage Technical Support.

Article Properties


Affected Product

Compellent (SC, SCv & FS Series), Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC5020, Dell Storage SC7020, Dell Storage SC9000Compellent (SC, SCv & FS Series), Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC5020, Dell Storage SC7020, Dell Storage SC9000, Dell Storage SCv3000, Dell Storage SCv3020See more

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution