PowerEdge: 14G BIOS DUP in Win 2016/2019 fails server BIOS remains on 1.5.4

Summary: Solution for the BIOS DUP failing from within the Windows OS when the 14G PowerEdge Server is on BIOS version 1.5.4. (1.2.2 for R840/R940xa)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A 14G PowerEdge server with BIOS 1.5.4 (1.2.2 for the R840/R940xa) installed and with TPM installed, enabled, and configured, may fail to install a Windows BIOS DUP package from within Windows 2016 or 2019.

BIOS updates using iDRAC, EFI, or LifeCycle install successfully.

Cause

See Resolution

Resolution

Engineering is aware of this issue.

The permanent fix for this issue is in the newer BIOS versions that is on the support site. 

 

Note: The first BIOS updates attempted (any method) after a failed OS in-band BIOS update, will also fail unless the server is warm rebooted first after the failed update.



With the server running the affected BIOS version, to prevent the in-band Windows BIOS DUP install failure, there are two solutions:

  1. Disable TPM and then install BIOS version 1.5.6 (1.2.4 for R840/R940xa) or newer in-band. Reenable TPM once the BIOS update is complete.
  2. Install BIOS version 1.5.6 (1.2.4 for R840/R940xa) out-of-band using EFI, iDRAC, or Lifecycle Controller.
Note: The first BIOS updates attempted (any method) after a failed OS in-band BIOS update, will also fail unless the server is warm rebooted first after the failed update.

 

This article is updated as new information becomes available.

Affected Products

DSS 9600, Poweredge C4140, PowerEdge C6420, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge R440, PowerEdge R540, PowerEdge R640, PowerEdge R740, PowerEdge R740XD, PowerEdge R840, PowerEdge R940, PowerEdge R940xa , PowerEdge T440, PowerEdge T640 ...
Article Properties
Article Number: 000143755
Article Type: Solution
Last Modified: 25 Mar 2026
Version:  6
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