Article Number: 143849
Loud fan noise and high CPU usage occurs with the XPS 13 9370
Summary: Learn how to resolve an issue with high CPU usage on the XPS 9370
Article Content
Symptoms
The XPS 13 9370 may experience high CPU usage. The Realtek WavesSysSvc process may show over 20% CPU usage in Task Manager when the system is powered on with a USB audio device attached to a Dell type-C dock/dongle (including TB16, WD15, D6000, DA200 and type-C to type-A dongle etc.).
Resolution
To resolve this issue, update the Realtek High Definition Audio Driver from the Dell Support website.
Notes:
- For more information on uninstalling and installing drivers, refer to Dell Knowledge Base article Drivers and Downloads FAQs.
- For more information on updating the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
Article Properties
Affected Product
XPS 13 9370
Last Published Date
05 Dec 2020
Version
3
Article Type
Solution