PowerEdge: How to create a RAC Dump/Dumplog from a VRTX, M1000e or FX2

Summary: This article gives details on how to create a dump log from a VRTX or M1000e using PuTTY.

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Instructions

Logs note and capture information about how a device is running. Collecting logs to analyze, troubleshoot and debug any issues that may be encountered can highlight both the reasons for device behavior and the appropriate solution. A RAC dump is required for the analysis of faults and issues of M1000e or VRTX chassis or single modular server. The RAC dump collects the hardware log of the M1000e or VRTX, firmware levels, voltage, current values, and hardware configuration of the chassis.

 

Note: To accomplish the RAC dump, the M1000e must have the CMC version 1.20 or higher. The VRTX does not require a minimal version.

 

In order to create the RAC Dump, you require PuTTY. PuTTY is an open source SSH and telnet client, developed for the Windows platform.

You can download PuTTYThis hyperlink is taking you to a website outside of Dell Technologies..

 

 

Once PuTTY has been downloaded and installed, please follow the steps below to create the dump log.
 

  1. Open PuTTY and activate the logging.
    CMC Dump PuTTY Config 1 

     
  2. Select Session, specify the host DNS name or IP address, and then click Open.
    CMC Dump PuTTY Config 2 

     
  3. Enter the following commands one after the other: 
    racadm racdump
dumplogs
racadm getversion -b
racadm getversion -c 
racadm getversion -l

    CMC Dump PuTTY Config 3 
  4. Other supported commands can be found here:
    1. PowerEdge M1000e: CMC version 6.20 RACADM CLI Guide
    2. PowerEdge VRTX: CMC version 3.3 RACADM CLI Guide
    3. PowerEdge FX2: CMC version 2.20 RACADM CLI Guide
       
  5. After running the commands as described, close the PuTTY window and navigate to the created text file (in the example: c:\cmclog.txt) The RacDump is saved here as a PuTTY session text file.

 

Affected Products

PowerEdge FX2/FX2s, PowerEdge M1000E, POWEREDGE VRTX
Article Properties
Article Number: 000144809
Article Type: How To
Last Modified: 12 Feb 2025
Version:  6
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